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SmartCustomer

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77 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2006
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SmartCustomer

77 reviews

SmartCustomer is a comprehensive review management platform designed to help businesses collect, monitor, and distribute customer reviews effectively. By leveraging authentic feedback, companies can enhance their online presence, build trust with potential customers, and drive sales growth. Key Features and Functionality: - User-Friendly Dashboard: An intuitive interface that simplifies the process of managing reviews across multiple channels. - Automated Review Collection: Streamlined tools to gather customer feedback efficiently, increasing the volume of reviews. - Integration with E-commerce Platforms: Seamless compatibility with major e-commerce systems for effortless implementation. - Google Review Partner: As an official Google Review Partner, SmartCustomer ensures that reviews are automatically pushed to Google Seller Ratings, enhancing visibility. - Performance Analytics: Comprehensive insights into customer sentiments and competitive analysis to inform business strategies. Primary Value and Solutions Provided: SmartCustomer empowers businesses to harness the power of genuine customer reviews, fostering trust and credibility among potential clients. By effectively managing and showcasing positive feedback, companies can improve their online reputation, attract more purchase-ready leads, and ultimately boost sales. The platform's integration with Google services further amplifies visibility, ensuring that businesses stand out in search results and advertising campaigns.

Profile Name

Star Rating

59
11
4
1
2

SmartCustomer Reviews

Review Filters
Profile Name
Star Rating
59
11
4
1
2
Stephen E.
SE
Stephen E.
Director of Operations at Emu Therapy
02/21/2024
Validated Reviewer
Verified Current User
Review source: Organic

Cost Effective Customer Review Management

The services offered meet our needs at a reasonable price. Product reviews in addition to company reviews, integrations with our Shopify ecommerce store, active review requests, and easy sharing of reviews all add to the list of what Sitejabber does right. Good customer relations and technical support back up the value of doing business with them.
Dana Lynn T.
DT
Dana Lynn T.
02/21/2024
Validated Reviewer
Verified Current User
Review source: Organic

Easy Review Collection and Great Support

The customized feedback link that we can give to our customers makes it easy for them to leave us reviews and shows the review as a "Verified Purchase" so people know these are real reviews from actual customers and not fake. Also, their customer support is great. Our account Manager Christina has been an invaluable source of information on how to get more reviews.
Rina P.
RP
Rina P.
02/21/2024
Validated Reviewer
Verified Current User
Review source: Organic

Very handy site with everything super clear in the interface

The site has TONS of cute features, and analytics and everything, and at the same time it requires ZERO time for learning it. Everything is super obvious. Also, one of those [rare] companies whose email marketing is not bothering but is useful and interesting.

About

Contact

HQ Location:
Menlo Park, CA

Social

@_smartcustomer

What is SmartCustomer?

Founded in 2006, SmartCustomer is a leading reviews platform that helps businesses elevate their online reputation and visibility. Over 60K brands use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

Details

Year Founded
2006