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SmartCustomer

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77 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2006
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SmartCustomer

77 reviews

SmartCustomer is a comprehensive review management platform designed to help businesses collect, monitor, and distribute customer reviews effectively. By leveraging authentic feedback, companies can enhance their online presence, build trust with potential customers, and drive sales growth. Key Features and Functionality: - User-Friendly Dashboard: An intuitive interface that simplifies the process of managing reviews across multiple channels. - Automated Review Collection: Streamlined tools to gather customer feedback efficiently, increasing the volume of reviews. - Integration with E-commerce Platforms: Seamless compatibility with major e-commerce systems for effortless implementation. - Google Review Partner: As an official Google Review Partner, SmartCustomer ensures that reviews are automatically pushed to Google Seller Ratings, enhancing visibility. - Performance Analytics: Comprehensive insights into customer sentiments and competitive analysis to inform business strategies. Primary Value and Solutions Provided: SmartCustomer empowers businesses to harness the power of genuine customer reviews, fostering trust and credibility among potential clients. By effectively managing and showcasing positive feedback, companies can improve their online reputation, attract more purchase-ready leads, and ultimately boost sales. The platform's integration with Google services further amplifies visibility, ensuring that businesses stand out in search results and advertising campaigns.

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Star Rating

59
11
4
1
2

SmartCustomer Reviews

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Profile Name
Star Rating
59
11
4
1
2
Niko G.
NG
Niko G.
02/21/2024
Validated Reviewer
Verified Current User
Review source: Organic

Very helpful platform and staff

Sitejabber has been an invaluable resource for our business, and I must commend their exceptional customer success team for their outstanding support. Recently, we had the pleasure of working closely with one of their managers, and the experience was nothing short of fantastic. Their manager went above and beyond to assist us in driving more traffic to our website through effective strategies tailored to our needs. Moreover, they provided invaluable feedback on how to enhance our review collection process and elevate our score on the platform. Their expertise and guidance were instrumental in helping us navigate the intricacies of online reputation management, ultimately leading to tangible results for our business. Thanks to Sitejabber's proactive approach and the dedication of their customer success team, we've been able to significantly improve our online presence and build trust with our customers. Overall, I highly recommend Sitejabber to any business looking to boost their online reputation and enhance customer engagement. With their exceptional service and knowledgeable team, you can expect nothing but the best in terms of support and results.
Verified User in Retail
AR
Verified User in Retail
02/20/2024
Validated Reviewer
Verified Current User
Review source: Organic

A Very Underrated Review Site

They offered the most features at a reasonable price as well as flexability within the platform
Verified User in Automotive
AA
Verified User in Automotive
02/20/2024
Validated Reviewer
Verified Current User
Review source: Organic

Best review company. Best value, best technology, best customer service

They have the easiest to use technology, most cost effective, and great customer service.

About

Contact

HQ Location:
Menlo Park, CA

Social

@_smartcustomer

What is SmartCustomer?

Founded in 2006, SmartCustomer is a leading reviews platform that helps businesses elevate their online reputation and visibility. Over 60K brands use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

Details

Year Founded
2006