Shopify

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6,560 reviews
  • 16 profiles
  • 19 categories
Average star rating
4.4
#1 in 12 categories
Grid® leader
Serving customers since
2006
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Shopify

5,154 reviews

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

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Shopify Plus

892 reviews

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

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Shopify POS

377 reviews

Retail POS for unifying in-store and online sales

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Commerce Components by Shopify

57 reviews

Commerce Components by Shopify is the modern, composable stack for enterprise retail where retailers can take components of Shopify to integrate with their own systems.

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Burst by Shopify

42 reviews

Free stock photos for websites and commercial use. Burst is a free stock photo platform that is powered by Shopify.

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Display Ad Generator

19 reviews

adclouds is a customer engagement software that allows its users to create ads and load them with variations of messages, images, and colors and it tests all of it automatically in real time.

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Shopify Inbox

18 reviews

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

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Oxify Cart Drawer Cart Upsell

1 review

Boost AOV with slide cart drawer, cart upsells, cross-sells, free gifts & frequently bought together

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6 River Systems

0 reviews

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Star Rating

4465
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49
49

Shopify Reviews

Review Filters
Profile Name
Star Rating
4465
1679
318
49
49
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Seamlessly Extends Shopify to In-Person Sales

I like how Shopify POS fits easily into the Shopify ecosystem. It lets merchants build on what they’re already doing online and add in-person sales, POS connections, and physical locations. Setup was really easy and only took a little configuration within Shopify. I also like how easy it is to adapt to new hardware and merchants’ needs. It has everything I really need, and I highly recommend it to Shopify merchants.
Pravin  R.
PR
Pravin R.
FounderFinancial ServicesSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful, Easy-to-Use E-Commerce Solution

I love how Shopify's ease of use and all-in-one platform let me set up and manage an online store without needing technical skills. The dashboard is reliable, making handling products, payments, orders, and customers smooth. I appreciate Shopify's scalability and security; it grows with my business and provides solid payment security, instilling confidence in me and my customers. The user-friendly tools and built-in features like store setup and theme customization are straightforward, allowing me to design a professional-looking website without coding. The product and inventory management tools simplify adding, updating, and tracking products, saving me time. The integrated payment gateways let customers pay securely with multiple methods easily. Order and shipping management features keep everything organized, from order confirmation to delivery tracking. Shopify’s analytics and reports offer clear insights into sales and customer behavior, helping me make better business decisions. These features reduce manual work and improve efficiency, allowing me to focus on growing the business rather than tackling technical challenges. The onboarding process was well-guided, making it easy to set up the store, add products, configure payments, and start selling quickly.
Ayush .
A
Ayush .
Enterprise (> 1000 emp.)
11/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Deals with Filters and Price History

I like that Shopify Plus helps me find products at low prices and get great deals without any effort. I can use the filter to find good deals and see a product’s price history. I just have to log in to use it easily, and I think it’s a very good app.

About

Contact

Phone:
1-888-329-0139
HQ Location:
Ottawa, ON

Social

What is Shopify?

Turn your cart into a revenue engine with slide cart upsell, free gifts, BOGO & post purchase upsell

Details

Year Founded
2006
Ownership
NYSE:SHOP
Website
www.shopify.com