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ScorebuddyCX

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4.5 out of 5 stars
807 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
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ScorebuddyCX

807 reviews

ScorebuddyCX is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.

Profile Name

Star Rating

589
185
24
4
5

ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
589
185
24
4
5
Verified User in Consumer Services
UC
Verified User in Consumer Services
02/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Helps Me Identify Where I Can Improve

|ScorebuddyCX
It helps me know the areas where I can improve on.
RS
Rosewel S.
02/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

All about ScoreBuddy.

|ScorebuddyCX
The thing that I like about ScoreBuddy is that it is easy to monitor and helps me evaluate my own scores.
JD
Jerome D.
02/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Scorebuddy is user-friendly and easy to navigate and used

|ScorebuddyCX
I like on how tabs are being put in place no need for you to search anything on making Quality scores.

About

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HQ Location:
Dublin

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What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001