Product Avatar Image

Salesforce

Show rating breakdown
104,360 reviews
  • 34 profiles
  • 174 categories
Average star rating
4.4
#1 in 205 categories
Grid® leader
Serving customers since
1999
Profile Filters

All Products & Services

Product Avatar Image
Salesforce Partner Cloud (formerly Salesforce PRM)

361 reviews

Salesforce Partner Relationship Management recruits, onboards, trains, and supports your indirect sales channels with theThis channel management software gives you a direct view into the performance of you channel partners so you collaborate better and drive more deals features that increase partner engagement.

Product Avatar Image
Agentforce IT Service

228 reviews

Stop waiting, start resolving. Unify, simplify, and amplify employee experience with Agentforce IT Service — built on the #1 AI service platform. With humans and AI agents working together, you can instantly resolve issues conversationally, cut service request volumes, and automate incident resolution — everywhere employees work.

Product Avatar Image
Salesforce Heroku

148 reviews

Heroku is a open language cloud application platform and supports Ruby, Java, Python, Clojure, Scala, Node.js. and custom language buildpacks.

Product Avatar Image
Salesforce Order Management

121 reviews

Salesforce Order Management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.

Product Avatar Image
MuleSoft Automation

103 reviews

Enrich your 360-degree customer view by empowering business teams with a no-code solution — embedded in MuleSoft or Salesforce — for quickly unlocking data, connecting apps, and automating integration workflows to boost productivity.

Product Avatar Image
Agentforce Health (formerly Salesforce Health Cloud)

90 reviews

Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

Product Avatar Image
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

87 reviews

Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits to gain a 360-view of your organization. The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact.

Product Avatar Image
Agentforce Education (formerly Salesforce Education Cloud)

42 reviews

Built on the world’s #1 CRM, Education Cloud empowers institutions to find, engage, retain, and support learners throughout their lifetime - all on one, integrated platform.

Product Avatar Image
Agentforce Life Sciences (formerly Salesforce Life Sciences Cloud)

39 reviews

Life Sciences Cloud is the end-to-end, intelligent engagement platform for clinical and medical through commercial. This allows pharma, biotech, biopharma, consumer and animal health, and medtech companies to have healthier interactions with their HCPs, partners, and patients through data-driven, compliant, and trusted innovations with Agentforce.

Profile Name

Star Rating

71072
27067
4739
907
585

Salesforce Reviews

Review Filters
Profile Name
Star Rating
71072
27067
4739
907
585
monisha m.
MM
monisha m.
09/29/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Centralized Customer Insights That Streamline Client Management

It provides a centralized view of customers and their financial relationships, making it easier to manage client interactions, personalize services, and streamline workflows.
Richard C.
RC
Richard C.
Team Lead at Staff Callture Incorporated
09/28/2026
Validated Reviewer
Review source: Organic

Smooth Transition and Enhanced Efficiency

I like how Agentforce makes tasks faster and easier by providing quick and accurate support to agents. The quick responses, easy access to information, and smooth workflow make Agentforce especially helpful. The initial setup was fairly easy and straightforward with minimal adjustment needed for the team, which is a big plus. Transitioning to Agentforce from our previous support tools aimed at improving efficiency and streamlining workflows has been beneficial. The automation of repetitive tasks and the ability to provide faster customer support while giving agents the right information quickly have improved both efficiency and customer experience.
Alexis F.
AF
Alexis F.
Marketing Coordinator at America's Best House Plans
09/28/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Easy Integrations and Organized Channels for Seamless Vendor Collaboration

I love the integrations, the ease of use, how you can incorporate other users that are not just in your company because we have 3rd party vendors so we have designated channels and it's very organized and quick

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM