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Salesforce

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4.5 out of 5 stars
97,116 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999

Featured Products

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Agentforce Sales (formerly Salesforce Sales Cloud)

25,873 reviews

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

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Agentforce Service (formerly Salesforce Service Cloud)

7,358 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Salesforce Agentforce

1,202 reviews

Humans with Agents drive customer success together. Build and customise autonomous AI agents to support your employees and customers 24/7.

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Slack

39,264 reviews

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

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Salesforce Reviews

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66983
24445
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875
557
Sachin K.
SK
Sachin K.
Salesforce Developer at Flexsin Technologies || 3x Certified || 1x Ranger
08/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

One of the Top Crm

|Salesforce Headless 360 Platform (formerly Salesforce Platform)
Use of the Einstein ai and other exciting features related to ai agents are awesome
Verified User in Primary/Secondary Education
TP
Verified User in Primary/Secondary Education
08/07/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy to Learn and Train Executives On

|Tableau
Easy to understand and to train executives on how to use.
MP
Mario P.
Sales
08/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Clunky Sequence Builder Holds Back an Otherwise Well-Integrated Platform

|Agentforce Sales (formerly Salesforce Sales Cloud)
Visibility into the full account/contact record — activity history, past touches, opportunity stage all in one place, so you're not prospecting blind. Integration ecosystem — plays well with other tools (data enrichment, dialers, marketing automation) even if the native sequencing tool isn't your favorite

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM