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Route

Show rating breakdown
114 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2019
Profile Filters

All Products & Services

Profile Name

Star Rating

96
7
4
1
6

Route Reviews

Review Filters
Profile Name
Star Rating
96
7
4
1
6
CT
Casey T.
08/08/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Helpful with tracking and issues

The app and representives were responsive and helpful with resolving my order.
Verified User in Computer Hardware
AC
Verified User in Computer Hardware
08/08/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

Excellent Tool For Ensuring Shipments Are Insured

Route take a large burden off of the administration required for Trace, Tracking and Claims. This is very time consuming and an exhausting process. Route alleviates this headache. Customer can file a claim with Route representatives and the process is efficient and quick.
Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
08/08/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

Prompt customer service

Resolved issue promptly and refund was issued after 5 days

About

Contact

HQ Location:
Lehi, Utah

Social

@route

What is Route?

Route is a technology-driven platform that enhances the post-purchase experience for e-commerce merchants and their customers. The company offers solutions for order tracking, visual package tracking, and a seamless return process, ultimately improving customer satisfaction and retention. By integrating with various e-commerce platforms, Route helps merchants provide real-time updates and transparency regarding their shipments, making the online shopping experience more reliable and enjoyable. For more information, visit their website at https://route.com/merchants.

Details

Year Founded
2019
Website
route.com