Route
114 reviews
- 1 profiles
- 2 categories
Average star rating
4.5
Serving customers since
2019
Route Reviews
KL
Kristian L.
Student at University of California, Los Angelesgreat and quick resolve to delivery issues!
I was hesitant to choose insurance for my online order but hey it was only about $2 to insure my $100+ order. It unfortunately arrived melted and unusable. Route quickly resolved my issue and for no additional charge shipped a duplicate order within only an hour and a half of submitting my order claim! Will definitely always be insuring through them when i have the option.
MP
Maeghan P.
Route is great and efficient!
What I like best about Route is it helps our e-commerce company with damaged or lost orders. Getting our orders to our customers in a timely fashion is key plus they help us insure they will get a product that has not been damaged in transit.
UA
Verified User in Apparel & Fashion
Route Solved My Issue Without Hassle
I ordered from JLuxLabel and attached Route to my purchase. Although, the item didn't show up, after contacting route and waiting the appropriate amount of days I had a resolution with my money returned promptly.
About
What is Route?
Route is a technology-driven platform that enhances the post-purchase experience for e-commerce merchants and their customers. The company offers solutions for order tracking, visual package tracking, and a seamless return process, ultimately improving customer satisfaction and retention. By integrating with various e-commerce platforms, Route helps merchants provide real-time updates and transparency regarding their shipments, making the online shopping experience more reliable and enjoyable. For more information, visit their website at https://route.com/merchants.
Details
Year Founded
2019
Website
route.com