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Route

Show rating breakdown
114 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2019
Profile Filters

All Products & Services

Profile Name

Star Rating

96
7
4
1
6

Route Reviews

Review Filters
Profile Name
Star Rating
96
7
4
1
6
Lillian S.
LS
Lillian S.
08/08/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great care and Quick Response Time

The response time was great, and the attention to detail was awesome too. I appriciated the communication between the rep and myself, they took the time to understand and explain the process.
KJ
Karlee J.
05/03/2023
Validated Reviewer
Review source: Organic

I Recommend Route

The App is super helpful and user-friendly to manage. Tracking your packages gives excellent detail, and can watch the whole shipment route on a map, which is a plus. I am relieved to know my packages are safe through Route.
Berkley C.
BC
Berkley C.
04/28/2023
Validated Reviewer
Verified Current User
Review source: Organic

We love Route!

Route has been fantastic to work with! We integrated Route into our website this year and saw immediate results. It helped bring our customer service to a new level and the customer experience! Highly Recommend!

About

Contact

HQ Location:
Lehi, Utah

Social

@route

What is Route?

Route is a technology-driven platform that enhances the post-purchase experience for e-commerce merchants and their customers. The company offers solutions for order tracking, visual package tracking, and a seamless return process, ultimately improving customer satisfaction and retention. By integrating with various e-commerce platforms, Route helps merchants provide real-time updates and transparency regarding their shipments, making the online shopping experience more reliable and enjoyable. For more information, visit their website at https://route.com/merchants.

Details

Year Founded
2019
Website
route.com