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RideCo

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5 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2013

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Star Rating

5
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RideCo Reviews

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Profile Name
Star Rating
5
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Deasiray B.
DB
Deasiray B.
Director of the Unified Government Transportation Department
11/12/2025
Validated Reviewer
Review source: Organic

Intuitive, Data-Driven Platform That Transformed Our Operations

What I appreciate most about RideCo is how intuitive and data-driven the platform is. The reporting dashboard is especially valuable — providing key performance indicators such as ridership, on-time performance, percentage of rides shared, peak demand hours, top destinations, and customer ratings. Having all of this information readily available has greatly streamlined our NTD reporting process and improved how we evaluate our service. Beyond reporting, RideCo has truly modernized our operations. The transition from a manual, outdated system to a real-time, cloud-based platform has significantly improved efficiency, reliability, and the overall passenger experience. RideCo’s team has also been highly supportive and responsive, making them a genuine partner in advancing our microtransit and paratransit services.
TM
Thomas M.
07/08/2025
Validated Reviewer
Verified Current User
Review source: Organic

Amazing Software Company

What stood out to us most when evaluating RideCo was the scheduling flexibility and scalability. Our schedulers can now focus on other tasks like intake and dispatching. RideCo also had one of the best solutions to our reporting issues around multiple funding sources. They have made reporting more user friendly for us. Their ability to integrate with third-party software has been huge for us as well, especially since they manage everything, push updates, and keep the tech running smoothly. And the customer support is excellent. We meet with them weekly, and they’re always quick to answer our questions or make changes based on our feedback.
JL
Jay L.
06/16/2025
Validated Reviewer
Review source: Organic

Excellent product, project management, and customer service.

RideCo consistently delivers outstanding customer service, backed by deep industry expertise and a cutting-edge technology platform. Their team is responsive, knowledgeable, and genuinely invested in their clients’ success—always going above and beyond to provide support and solutions tailored to each agency’s needs. For example, the RideCo team was heavily involved in building an integrated and multi-channel marketing campaign that helped drive rapid ridership growth. With a strong partnership approach and a focus on continuous innovation, RideCo stands out as a trusted leader in the transit technology space.

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HQ Location:
Waterloo, CA

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What is RideCo?

RideCo is a technology company that specializes in providing on-demand transit solutions for public transportation agencies and private operators. Using their advanced software platform, RideCo helps to optimize and coordinate dynamic shared rides, improving efficiency and reducing wait times while integrating seamlessly with existing transit systems. Their services aim to enhance mobility by enabling flexible, cost-effective transportation options that adapt to real-time demand.

Details

Year Founded
2013