RideCo
5 reviews
- 1 profiles
- 1 categories
Average star rating
5.0
Serving customers since
2013
RideCo Reviews
TM
Tyler M.
Adding Efficiency, Improving Customer Experience and Saving Money
One of the great advantages we've experienced since moving to RideCo is the automated IVR solution. Previously, we had to rely on a third party to provide that service. With RideCo, customers can now receive notifications when their trip is dispatched and when it has arrived, beginning their five-minute notice that the trip is waiting for them. This significantly benefits riders by relieving the anxiety of wondering, "Where's my ride?" Additionally, RideCo’s platform enhances efficiency; 60% of our trips are shared rides, and the system effectively consolidates trips to maximize shared opportunities.
MD
Matthew D.
Transit Manager at City of Avondale, AZRideCo Transformed Our Transit System with Modern, Adaptable & Relatable Technology
RideCo enables public transportation to adapt to changing customer expectations, much like services such as DoorDash, Netflix, Uber, and Lyft. With WeRIDE, we are able to provide a higher-quality microtransit service to our residents on multiple levels, enhancing convenience and accessibility. The easy-to-use rider app has received overwhelmingly positive feedback from our residents, particularly students, seniors and those with limited mobility. Additionally, the RideCo analytics dashboard has been invaluable to the city for making data-driven decisions to continuously improve our service efficiency and responsiveness to community needs in a quick manner.
About
What is RideCo?
RideCo is a technology company that specializes in providing on-demand transit solutions for public transportation agencies and private operators. Using their advanced software platform, RideCo helps to optimize and coordinate dynamic shared rides, improving efficiency and reducing wait times while integrating seamlessly with existing transit systems. Their services aim to enhance mobility by enabling flexible, cost-effective transportation options that adapt to real-time demand.
Details
Year Founded
2013
Website
www.rideco.com