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Relokia

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226 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2015

Profile Name

Star Rating

208
17
0
0
1

Relokia Reviews

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Profile Name
Star Rating
208
17
0
0
1
Verified User in Computer Software
GC
Verified User in Computer Software
01/21/2025
Validated Reviewer
Review source: Organic

Help Desk Migration - Zendesk to Freshdesk

I really like how easy the migration wizard was to set up, map my ticket fields/etc. But what I liked BEST is their Support team & Account Managers. Everyone we worked with was very friendly, and dedicated. They checked in very regularly to offer assistance with setting up the migration and to make sure we had everything we needed for it to go smoothly, which it did!
Danielle Z.
DZ
Danielle Z.
01/07/2025
Validated Reviewer
Review source: Organic
Verified User in Computer Software
CC
Verified User in Computer Software
01/06/2025
Validated Reviewer
Review source: Organic

Great service. Easy to use

Ease of use, clear pricing and accessible customer service team.

About

Contact

HQ Location:
Ternopil, UA

Social

@HDMigration

What is Relokia?

Help Desk Migration by Relokia is an automated solution for moving data between help desk, ITSM, knowledge base, and PSA platforms. The platform supports 90+ integrations, allowing teams to migrate data between systems using a no-code Migration Wizard—without manual exports, scripts, or downtime. Help Desk Migration preserves 100% of your historical support data, including tickets and incidents, conversations, users, organizations, agents, knowledge base articles, structures, statuses, priorities, and relationships between records. All data is migrated in a consistent and auditable way, ensuring nothing is lost or altered during the transfer.

Details

Year Founded
2015