The team at Relokia is responsive and knowledgeable. Every question had a responable answer even if the answer had to be no.

We recently used the service from "https://help-desk-migration.com" (Automated Help Desk Data Migration Solutions), and we can only say positive things about it. Our hosting company had to migrate thousands of support tickets and contacts from Freshdesk to Intercom. We also needed to transfer nearly 1,000 help articles (FAQs). The entire process was completed smoothly within just a few hours, without any errors. All customer tickets and FAQs were successfully migrated. What truly stood out was the amazing team behind the service. Even on a Sunday, they responded quickly to a few issues we had with attachments that weren’t properly enabled in Intercom. For us, this is a service that’s 100% recommended.

The UI makes it easy to great the mappings you need. If problems arise from your migration the support desk fixes them quickly. When the migration is happening you get a nice dashboard of what is happening so you can follow progress.