The consistency and the One of the best features has to be the “status tracking”. If I upload a document on Tuesday morning, I know exactly where it will be in the pipeline (Review -> In Progress -> Complete). The interface is ugly but functional. I never need to speak to a human to get a quote, which is a huge time saver. We also get the certified translations with the proper affidavits that we need for legal, so I never need to double-check for compliance.

Dependability. Certified documents have been accepted every time and all translations are accurate and consistent. The process of requesting is straightforward, and after working with them a couple of times, there is little to no back-and-forth.

The clear and professional translations were accepted without issues for the certified documents. It’s simple enough for managers to make requests without instructions.