The most helpful thing for us as an agency is the visibility we have over everything that is going on in the business. From an initial quote/budget, through the life of a project and into invoicing, the tight integration of relevant data makes errors far less likely. Being able to see all of our resourcing and utilisation (did I mention you can pull a report for just about anything?) all in one dashboard is really useful.

The ability to set recurring budgets for monthly retainers was the deciding factor for us - something we rely on strongly as an agency. The tool is easy to use, with integrations with a large amount of other tools - including Xero. As someone who lives in productive daily to get things done, its simplified a large amount of things for our workday that used to be long and manual.

Our company started using Productive more than 2 years ago, and we love it! It is a perfect solution for 360 project management that allows us to truly bring all our management processes under a single roof. These days, we try to utilize every single feature that Productive offers as we use it across the whole team on a daily basis. We particularly like the flexibility of the tool, which allows us to customize any views and reports in very easy and intuitive ways. Onboarding for new team members is very easy, and it helps our managers keep on track with budgets, tasks, and resource planning. Overall, it has a great user experience and a very intuitive interface. We also appreciate fast customer support that often helps us to troubleshoot if we have any questions. Productive reps took multiple calls with us when we had more complex questions and topics to cover.