Ease of use and excellent user interface.

In over 30 years of practicing immigration law, I've used almost every immigration software on the market. I've often had to move on after a frustrating year of dissatisfaction. LollyLaw is a definite favorite for me and my staff for a few reasons: (1) updated immigration forms are in the system within 24 hours and not one or two days before the USCIS deadline to use a new form; (2) when we notice a glitch, LollyLaw staff respond within 24 hours or the same day; (3) when we suggest a process improvement, our suggestions are considered, respected, and if the improvement cannot be made quickly, we are given an explanation; (4) our clients love it, like the multilingual options, and the ease of use; (5) integration with Intuit QuickBooks, our general ledger system. Before we committed to LollyLaw we had a few clients -- with various levels of computer expertise -- use it and our previous immigration management system. 100% of the clients said they liked LollyLaw much better, and their endorsement was a deciding factor in our signing the contract. We've been with LollyLaw since 2023, and we regularly recommend it to other immigration attorneys.

It's comprehensive. We don't use all of the functionality but I like that it's there if we need it.