Coming from many years in retail, I was very familiar with the rushed training programs designed primarily to meet payroll budgets. Nodafi takes a completely different approach — recognizing that successful training and true customer engagement are the keys to making this innovative operational program a meaningful tool that everyone wants to use.
What sets Nodafi apart is their team’s commitment to hands-on training, customized processes, and ongoing availability. This level of support is not only refreshing but also rare in today’s business world.
What’s even more impressive is the connection our teams have developed with the Nodafi staff — our managers know them by name, which is both unusual and powerful. The platform has been seamlessly integrated into our daily operations, making it easy for our teams to use. As a result, our properties remain clean, well-maintained, and operationally accurate.
The user interface can be navigated with ease. The responsiveness of the team is on par with some of the best companies I have worked with. The ability for the team to pivot and address needs brought on by the industry and incorporate these into the CMMS is amazing.
The software platform has been an unbelievably welcomed change for our company. It allows for our maintenance team to be completely transparent with the requestors at our agency. Our maintenance productivity has gone from the 70% range to the 90% range. The best part is that Nodafi has allowed us to customize things to what works for OUR company. They have helped us create over 50 re-occuring procedures and handle a volume of over 600 requests per month. The customer service has been amazing and very responsive! I highly recommend!
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