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Maze

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132 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2018
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Maze

111 reviews

Maze is the leading user research platform that makes products work for people.

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Maze

21 reviews

Maze is a user research platform designed to provide rapid, actionable insights that align with the pace of modern product development. It enables product teams to create studies swiftly, recruit appropriate participants, and gather valuable feedback in hours rather than weeks. By integrating Maze into their workflow, teams can make informed decisions throughout all stages of development, from ideation to production. Key Features and Functionality: - AI-Moderated Interviews: Conduct automated interviews at scale, allowing for continuous user engagement across different time zones without manual intervention. - Prototype Testing: Validate design concepts by testing prototypes with real users, ensuring usability before committing to development resources. - Card Sorting: Understand how users categorize information to optimize information architecture and navigation. - Automated Reporting: Generate visual-rich, shareable reports that highlight key insights, facilitating stakeholder alignment and informed decision-making. - Participant Recruitment: Access a diverse global panel of over 5 million participants or target specific user groups using advanced filtering criteria. Primary Value and User Solutions: Maze addresses the challenge of integrating user research seamlessly into fast-paced product development cycles. By offering tools that enable quick study creation, efficient participant recruitment, and rapid insight generation, Maze empowers teams to make data-driven decisions without slowing down their processes. This approach reduces the risk of building products that don't meet user needs, enhances customer satisfaction, and ultimately drives business growth.

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Maze Reviews

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Profile Name
Star Rating
94
33
3
1
1
Anson T.
AT
Anson T.
08/24/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Intuitive UI and Seamless Figma Integration for Faster User Research

|Maze
In our design and QA pipeline, we use Maze to run unmoderated feedback loops on new UI features before handing them off for development. The ability to link Figma files directly means we can share interactive prototypes with internal testers without doing manual exports. The automated heatmaps and straightforward path-completion tracking give us immediate visibility into where users get stuck in a workflow, saving us hours that would otherwise go into reviewing manual session recordings.
Brett S.
BS
Brett S.
Corporate Paralegal at KMSC Law LLP
08/20/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Maze: Intuitive UI with Seamless Integrations

|Maze
Maze's UI is easy to understand, easy to navigate, and integrations between Maze and other applications are almost always seamless.
Verified User in Computer Software
UC
Verified User in Computer Software
08/18/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Scaling OTT Viewer Feedback with Conversational AI Surveys

|Maze
What I like best about Maze is its dynamic AI follow up blocks that automatically probe open ended survey answers with voice and text prompts. For our OTT platform, it lets us uncover the root causes of viewer churn and UI friction in real time without having to manually conduct live user interviews.

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HQ Location:
San Francisco, US

Social

@mazedesignHQ

What is Maze?

Maze is a user testing and research platform that enables teams to gather actionable insights from users quickly. By providing tools for creating prototypes, conducting tests, and analyzing feedback, Maze helps businesses optimize their product development processes and enhance user experience. The platform supports various testing methods, including usability tests and surveys, allowing teams to make informed decisions based on real user interactions.

Details

Year Founded
2018
Website
maze.co