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Maze

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115 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2018
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Maze

111 reviews

Maze is the leading user research platform that makes products work for people.

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Maze

4 reviews

Maze is a user research platform designed to provide rapid, actionable insights that align with the pace of modern product development. It enables product teams to create studies swiftly, recruit appropriate participants, and gather valuable feedback in hours rather than weeks. By integrating Maze into their workflow, teams can make informed decisions throughout all stages of development, from ideation to production. Key Features and Functionality: - AI-Moderated Interviews: Conduct automated interviews at scale, allowing for continuous user engagement across different time zones without manual intervention. - Prototype Testing: Validate design concepts by testing prototypes with real users, ensuring usability before committing to development resources. - Card Sorting: Understand how users categorize information to optimize information architecture and navigation. - Automated Reporting: Generate visual-rich, shareable reports that highlight key insights, facilitating stakeholder alignment and informed decision-making. - Participant Recruitment: Access a diverse global panel of over 5 million participants or target specific user groups using advanced filtering criteria. Primary Value and User Solutions: Maze addresses the challenge of integrating user research seamlessly into fast-paced product development cycles. By offering tools that enable quick study creation, efficient participant recruitment, and rapid insight generation, Maze empowers teams to make data-driven decisions without slowing down their processes. This approach reduces the risk of building products that don't meet user needs, enhances customer satisfaction, and ultimately drives business growth.

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Star Rating

83
27
3
1
1

Maze Reviews

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Profile Name
Star Rating
83
27
3
1
1
Verified User in Computer Software
UC
Verified User in Computer Software
01/12/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Good at complex surveys, but misses on some basics.

|Maze
I like that I'm able to create and link Figma prototypes for user testing. I also appreciate the complexity of questions I can ask, and the different types of questions available.
Alex C.
AC
Alex C.
Design Researcher at Qredo
12/23/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Versatility and value for money

|Maze
Maze is an excellent platform for unmoderated research and their customer service is top notch. It works very well for testing Figma prototypes, with plenty of versatility around configuring studies and a lightweight onboarding process for participants. It meets our varied needs for testing designs with consumer, internal and B2B participants better than any other tool currently on the market.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
12/19/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use but Needs better Testers

|Maze
It is really great for design discovery and just getting started with user testing and learning. I would say to get more in depth you would need to spend more money on other tools that are out there. How easy it is to use, the prices aren't that bad and the results report is amazing.

About

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HQ Location:
San Francisco, US

Social

@mazedesignHQ

What is Maze?

Maze is a user testing and research platform that enables teams to gather actionable insights from users quickly. By providing tools for creating prototypes, conducting tests, and analyzing feedback, Maze helps businesses optimize their product development processes and enhance user experience. The platform supports various testing methods, including usability tests and surveys, allowing teams to make informed decisions based on real user interactions.

Details

Year Founded
2018
Website
maze.co