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Kommunicate

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4.8 out of 5 stars
25 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2020
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Kommunicate

25 reviews

Kommunicate is a modern customer communication software for real-time, proactive and personalised support for growing businesses. Kommunicate is a one-stop solution for all your customer support problems.

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Kommunicate Reviews

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Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
08/25/2025
Validated Reviewer
Verified Current User
Review source: Organic

Exactly what we were looking for

|Kommunicate
Kommunicate is exactly what we had been searching for a long time. It offers a wide range of automations, the pricing is very reasonable for what the software can actually do, and most importantly, it comes with a human fallback option which is extremely valuable. Their support team is always fast, responsive, and willing to help whenever we need assistance.
Felipe Xavier L.
FL
Felipe Xavier L.
01/20/2025
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Facilitating the conversational experience with bots

|Kommunicate
Kommunicate offers an excellent interface for creating intuitive and customizable conversation flows, especially useful for integrating systems like Zendesk. The flexibility in widget customization and the ability to manage multiple audiences with a single bot stand out as major advantages. Additionally, the technical support is efficient and always willing to help, ensuring that implementation and adjustments are smooth.
Madalina B.
MB
Madalina B.
Product Manager & Marketing Specialist
02/06/2024
Validated Reviewer
Review source: Organic

Transparent, easy to use and their support is always there

|Kommunicate
The range of choices for creating intents is remarkable. Exploring different features to find the most practical and appealing result for our customers is enjoyable. I appreciate the addition of API integration, as it allows us to provide very specific support. Additionally, the team's constant support, suggestions, testing, and adjustments, including for dashboards, are invaluable and greatly simplify our work.

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HQ Location:
Middletown, US

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What is Kommunicate?

Kommunicate is a customer support automation platform that enables businesses to provide seamless customer service through their websites and mobile apps. Their platform integrates features such as AI agents, live chat, automated chatbots, and an AI-backed meta-bot that efficiently manages and streamlines customer queries and support requests. This can lead to improved customer satisfaction, reduced response times, and enhanced support team productivity. Kommunicate provides a user-friendly dashboard that allows businesses to manage conversations, automate repetitive tasks, and deliver a personalized customer experience.

Details

Year Founded
2020