Aplikace poskytuje okamžitý přístup k databázi a zákaznickým poznatkům. Dashboardy jsou pohodlně umístěny v celé aplikaci, což mi umožňuje analyzovat historii prodeje každé lékárny přímo z karty zákazníka.

I’ve been using this system for almost a decade in three separate companies. What really stands out is how much deep functionality is packed into such an easy-to-use platform. The feature depth is impressive — from the beginning, almost everything we needed was included right out of the box, without a complicated setup. The vendor managed our implementation directly, which saved us both time and money, since we were able to leverage their expertise without hiring consultants. Even the really complex processes that needed to be tailored for us, like our net sales calculator, which calculates actual net profit from each of our sales channels every week, got up and running quickly, without the long implementation cycles you typically see with bigger enterprise CRMs.

Inception is a very intuitive CRM. Whether you’re a first-time rep, a senior KAM, an analyst, or a sales manager, you immediately know where to look and what to click to get things done. What really makes it stand out among other sales-enabling software is the exceptional customer support: absurdly fast response times paired with excellent “consulting,” helping your company follow best-practice benchmarks and avoid inefficiencies, big or small. And their tailored yet flexible implementation approach should be studied both by end-users and project management enthusiasts alike.