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Hootsuite

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7,912 reviews
  • 4 profiles
  • 8 categories
Average star rating
4.3
#1 in 5 categories
Grid® leader
Serving customers since
2008
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Hootsuite Reviews

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Profile Name
Star Rating
4584
2589
515
124
100
Alyssa P.
AP
Alyssa P.
Senior Social Media Manager
09/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great for managing multiple client accounts, but plan limits and disconnects are annoying

Managing social media for multiple client accounts can get messy fast. Hootsuite makes scheduling easy. I just write post, adjust captions for each platform, pull in canva graphics, and move posts on calendar in seconds. I love shared inbox. It's a big help. It tags urgent comments so I can answer questions fast without switching between multiple browser tabs. Connecting claude is also handy for drafting posts directly in chat.
Brooke C.
BC
Brooke C.
09/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Simple Post Creation, But Error-Prone Media and Inconsistent Analytics

I think it's straightforward for the most part when it comes to looking at a calendar or creating a post. I think the customer experience when creating a post seems to be simple enough.
Carlette B.
CB
Carlette B.
Business Process, Operations, and Project Management and Consulting
09/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Time-Saving Auto-Scheduler, but Pricey and Occasionally Clunky

The entire platform is impressive, but the auto-scheduler for social media posts has been the most helpful feature for us. It’s saved us time and reduced the resources we need to manage our social media marketing.

About

Contact

HQ Location:
Vancouver, BC

Social

@hootsuite

What is Hootsuite?

Hootsuite is a leading global provider of social media management software. With over 210,000 paid accounts and millions of users, Hootsuite powers social media for brands and organizations around the world, with unparalleled expertise in social media management, social insights, employee advocacy, social selling, and social customer care. Hootsuite's comprehensive, easy-to-use platform empowers brands and organizations to build enduring relationships with their audiences on social, at scale through social networks and 1:1 messaging channels. Hootsuite Academy, the industry-leading online learning platform, educates and inspires brands, organizations, and individuals about the power of social media. Hootsuite Academy has delivered over one million courses to over half a million people worldwide.

Details

Year Founded
2008
Website
hootsuite.com