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HelpSite

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11 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2014
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HelpSite Reviews

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Aimee N.
AN
Aimee N.
Owner/Managing Director at SiBS
11/08/2018
Validated Reviewer
Verified Current User
Review source: Organic

HelpSite serves all the purpose!

We are a small outsourcing company and we have no enough IT Talents to help us build a good knowledge base portal or some sort of a company Wiki. Thanks to HelpSite, we don't need an IT guy to do the coding for us. HelpSite.com provides the kind of features that just simple need. What I like the best is their search for keywords function as well as able to read all types of document downloads from PDF, to Jpeg, to photos, excel and a lot more! I don't need to rewrite a prewritten document because of this.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
10/27/2017
Validated Reviewer
Verified Current User
Review source: Organic

HelpSite.io was there for me when other helpdesks couldn't be...

The WYSYWIG editor is our favourite. We prefer to see what we're going to get, before we post.

About

Contact

HQ Location:
San Francisco, CA

Social

@helpsiteio

What is HelpSite?

HelpSite is a user-friendly website designed to empower companies to create effective FAQs and customer support portals easily. Aimed at enhancing customer support, HelpSite provides tools to build searchable knowledge bases that help customers find answers quickly. The site features intuitive design options, customizable templates, and robust search functionalities to ensure users can create a professional-looking FAQs section that directly addresses common customer queries and issues.The platform is tailored to reduce the workload on customer support teams by directing users to helpful information before they reach out via email or other means. With integration options for various platforms and responsive support from the HelpSite team, companies of all sizes can leverage this tool to improve their customer service approach, elevate user satisfaction, and streamline their support operations.

Details

Year Founded
2014
Website
helpsite.com