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HelpSite

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11 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2014
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HelpSite Reviews

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Profile Name
Star Rating
10
0
0
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1
Svetla M.
SM
Svetla M.
08/18/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy creation of support website, many options for access rights, very easy content editor

The ease of working with Helpsite, access options in the more expensive plans, ability to get going with your help site even with the free version!
Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
11/13/2019
Validated Reviewer
Review source: Organic

Easy to use, fast results , great features, highly recommended

Easy to use, user friendly. Able to add videos and easy to layout documentation. This allows for quick uploads. Also the pricing is great for all the features you get compared to other websites.
Verified User in Sports
AS
Verified User in Sports
02/21/2019
Validated Reviewer
Verified Current User
Review source: Organic

Keep it simple stupid!

After trying several software for a knowledge base, we found Helpsite. Their product is easy to use for both admin and user. Besides that, their functionality is right on point.

About

Contact

HQ Location:
San Francisco, CA

Social

@helpsiteio

What is HelpSite?

HelpSite is a user-friendly website designed to empower companies to create effective FAQs and customer support portals easily. Aimed at enhancing customer support, HelpSite provides tools to build searchable knowledge bases that help customers find answers quickly. The site features intuitive design options, customizable templates, and robust search functionalities to ensure users can create a professional-looking FAQs section that directly addresses common customer queries and issues.The platform is tailored to reduce the workload on customer support teams by directing users to helpful information before they reach out via email or other means. With integration options for various platforms and responsive support from the HelpSite team, companies of all sizes can leverage this tool to improve their customer service approach, elevate user satisfaction, and streamline their support operations.

Details

Year Founded
2014
Website
helpsite.com