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HelpSite

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10 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2014
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HelpSite Reviews

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Star Rating
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Lovepreet S.
LS
Lovepreet S.
IT Consultant
12/13/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best & easy knowledge base available in Industry

Private documentation site viewable only by your users and Separate private knowledge base just for our internal team
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
11/03/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

My genuine review about helpSite

The customer service is great. It's a great tool for building an easy FAQ site for our customers as well as it's very convenient to maintain and organized. So overall my experience with helpSite is positive.
AM
Armando M.
09/26/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Customize the layout and edit the Text

HelpSite allows me to personalize and format my knowledge base how I want it. The interface is also straightforward.

About

Contact

HQ Location:
San Francisco, CA

Social

@helpsiteio

What is HelpSite?

HelpSite is a user-friendly website designed to empower companies to create effective FAQs and customer support portals easily. Aimed at enhancing customer support, HelpSite provides tools to build searchable knowledge bases that help customers find answers quickly. The site features intuitive design options, customizable templates, and robust search functionalities to ensure users can create a professional-looking FAQs section that directly addresses common customer queries and issues.The platform is tailored to reduce the workload on customer support teams by directing users to helpful information before they reach out via email or other means. With integration options for various platforms and responsive support from the HelpSite team, companies of all sizes can leverage this tool to improve their customer service approach, elevate user satisfaction, and streamline their support operations.

Details

Year Founded
2014