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Helprace

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8 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2011

Profile Name

Star Rating

4
4
0
0
0

Helprace Reviews

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Star Rating
4
4
0
0
0
Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
11/26/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful Help desk Sotware for all Business

it has ticketing system, reporting dashboard, best community forum, easy to use, integration with social media platform.
David R.
DR
David R.
-
08/23/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

customer support simply and easily

I like this software quite a lot because it is friendly and simple to use ... among the things that stand out the most I like the creation of tickets by the program by assigning a ticket to each user .. in this way the user and his user are easily identified requirement just by placing the ticket number ... the assignment of tickets seems to me one of the best functions
Verified User in E-Learning
UE
Verified User in E-Learning
03/26/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Helprace helps!!

Great for customer support efficiency within a start up.

About

Contact

HQ Location:
Tampa, FL

Social

@helpracing

What is Helprace?

Helprace is a comprehensive customer service platform designed to help businesses enhance their interaction and communication with clients. Hosted at https://helprace.com/, this platform offers a suite of tools that includes help desk software, a customer community, and a knowledge base. Helprace enables organizations to manage and address customer support tickets efficiently, foster community engagement through discussions and feedback, and share helpful content and FAQs in an organized knowledge base. The integration of these features allows companies to provide a cohesive and responsive customer service experience, thereby improving customer satisfaction and loyalty. Ideal for businesses of all sizes, Helprace is tailored to help streamline support operations and better connect companies with their users and customers.

Details

Year Founded
2011
Website
helprace.com