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HappyFox Inc.

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269 reviews
  • 7 profiles
  • 13 categories
Average star rating
4.5
Serving customers since
2011
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HappyFox Inc. Reviews

Review Filters
Profile Name
Star Rating
191
69
7
1
1
KIRRA F.
KF
KIRRA F.
Writer and Editor
08/15/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Does what it needs to do, but not the most user friendly

HappyFox allows communication between all different teams to help our company solve issues. It's easy to track where each ticket is in the process for easy monitoring and follow-up.
Kshitij J.
KJ
Kshitij J.
Team Lead, Customer Service & Relations | OnceHub
06/16/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great tool for customer support teams.

The different distribution methods (round robin and broadcast mode) are very useful when handling a support team and give you a lot of options. The ability to monitor other people's chats and use canned responses is also great. Another great thing is that you can see what the visitors are typing before they submit the message, which allows you to formulate a response in a timely fashion.
Kannamani R.
KR
Kannamani R.
Senior Engineer @ Movate formerly know as csscorp.
04/12/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Happy fox chat bot - Help desk solution

Happyfox chatbot available for Desktop, smartphones and web. Its providing the real time live chat experience to the customers all around the world.

About

Contact

Phone:
+1 (949) 535-2220
HQ Location:
Irvine, California

Social

What is HappyFox Inc.?

The help desk company that helps SMBs and large enterprises be the best at customer support. Supports multi channels like email, voice, and mobile (iOS and Android). Going forward, social media.

Details

Year Founded
2011