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HappyFox Inc.

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269 reviews
  • 7 profiles
  • 13 categories
Average star rating
4.5
Serving customers since
2011
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HappyFox Inc. Reviews

Review Filters
Profile Name
Star Rating
191
69
7
1
1
JG
Jason G.
11/18/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great help desk product

Ease of use. Managing tickets are easy with automation and quick replies. Customer support is the best.
Bryan C.
BC
Bryan C.
Desarrollador web en AplicacionesWeb.cl
09/03/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

My experience with HappyFox chatbot

One of my favorite features is the Canned Responses. This function significantly speeds up the process of responding to repetitive queries. Another highlight is the integration with the ticketing system. The seamless way the chatbot can transition from a conversation to creating a ticket within the Happy Fox system is impressive. This ensures that more complex issues are tracked and resolved efficiently, without the need for the customer to repeat themselves.
Jimmy L.
JL
Jimmy L.
08/01/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

HappyFox is a versatile help desk and customer support platform

HappyFox offers an intuitive and clean interface, making it easy for both support agents and customers to use. The straightforward design helps in quickly navigating through complaints and managing them efficiently. It integrates seamlessly with a wide range of third-party applications, including CRM systems, payment gateways, and productivity tools. This integration enhances workflow efficiency and ensures that data flows smoothly across different systems.

About

Contact

Phone:
+1 (949) 535-2220
HQ Location:
Irvine, California

Social

What is HappyFox Inc.?

The help desk company that helps SMBs and large enterprises be the best at customer support. Supports multi channels like email, voice, and mobile (iOS and Android). Going forward, social media.

Details

Year Founded
2011