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Gupshup

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67 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2004

Profile Name

Star Rating

48
16
3
0
0

Gupshup Reviews

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Profile Name
Star Rating
48
16
3
0
0
Himanshu S.
HS
Himanshu S.
06/20/2025
Validated Reviewer
Verified Current User
Review source: Organic

Reliable Multi-Channel Messaging Platform for Scalable Customer Engagement

Gupshup offers a robust and user-friendly platform that helps streamline customer communication across channels like WhatsApp, SMS, and RCS. Its tools for building automated and personalized messaging flows are intuitive and effective. The platform makes integrating/implementations of new channels and features easy, allowing us to quickly adopt the latest communication options. The platform is reliable, scalable, and well-suited for running large-volume campaigns without performance issues. Additionally, Naveen Verma from Gupshup regularly introduces us with relevant marketing innovations that help us optimize engagement.
Shivani J.
SJ
Shivani J.
06/09/2025
Validated Reviewer
Review source: Organic

Best After Sales Services

Product in itself is very good, but the after sales services are best. Naveen has helped us at every step in using the product from exploring new features to helping us fix our bugs
AP
Ashman p.
04/22/2025
Validated Reviewer
Verified Current User
Review source: Organic

good experience

What I like best about Gupshup is its robust and versatile messaging platform that supports seamless integration across multiple channels like WhatsApp, SMS, and more. The reliability, scalability, and real-time communication capabilities make it an excellent choice for customer engagement. Additionally, their developer-friendly APIs and timely support further enhance the overall experience.

About

Contact

HQ Location:
San Francisco, US

Social

@gupshup

What is Gupshup?

Gupshup enables better customer engagement through conversational messaging. We are the leading conversational messaging platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Our carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. Businesses have made conversations an integral part of their customer engagement success.

Details

Year Founded
2004
Website
www.gupshup.ai