Gupshup
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Gupshup is an advanced bot and messaging platform.
Recover carts, send order updates, and drive repeat purchases with WhatsApp marketing and automation Your Shopify store runs 24/7. Your customer engagement should too. Gupshup connects your Shopify store natively to WhatsApp - turning every key store event into a personalized, AI-powered WhatsApp automation. Live in minutes. Gupshup is an official WhatsApp BSP and a full lifecycle engagement platform built to scale with your brand - trusted by leading D2C and e-commerce brands across markets. Powered by Conversational Intelligence, every message is personalized by real behavioral signals. Recover abandoned carts: AI sends instant WhatsApp messages to recover checkouts Order updates: Turn confirmations and shipping into two-way upsell conversation Targeted campaigns: Use Shopify segments for personalized WhatsApp marketing AI shopping assistant: Trained on your catalog for 24/7 discovery and checkout Post-purchase support: AI handles returns, exchanges & tracking with escalation
Gupshup Reviews
Santhosh Kumar Reddy T.
Retention @ LenskartFeature-Rich Platform, But UI/UX Needs Improvement
ARVIND S.
IT Manager at SigSigmaBEST WHATSAPP SERVICE
Amit S.
Best communication platform for businesses.
About
What is Gupshup?
Gupshup enables better customer engagement through conversational messaging. We are the leading conversational messaging platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Our carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. Businesses have made conversations an integral part of their customer engagement success.