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Gainsight Inc.

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2,689 reviews
  • 4 profiles
  • 11 categories
Average star rating
4.5
#1 in 5 categories
Grid® leader
Serving customers since
2009

Gainsight Inc. Solutions

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Profile Name

Star Rating

1906
669
85
20
9

Gainsight Inc. Reviews

Review Filters
Profile Name
Star Rating
1906
669
85
20
9
Verified User in Biotechnology
AB
Verified User in Biotechnology
09/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Solid LMS with good customer service.

I like the customizations and analytics Skilljar provides. With the code snippets feature, I can usually suit the interface to fit our audience's needs. There are also good integrations with Credly and Salesforce.
Andy S.
AS
Andy S.
Strategic Customer Success Manager at MYOB to help more Australian and New Zealand businesses start, survive and succeed.
09/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

It's definitely a great tool to manage CS activities

Gainsight has a lot of integration that will give you a good overall view of your customer and manage activities.
Jenn S.
JS
Jenn S.
Senior Operations Consultant and L2 Certified Gainsight Administrator
09/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Clear, Expert Support for Complex Technical Issues

They are subject matter experts, and particularly good at responding to complicated or highly technical issues in language that is easy to understand, and providing step-by-step instructions that are easy to follow.

About

Contact

HQ Location:
San Francisco, CA

Social

@GainsightHQ

What is Gainsight Inc.?

At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 00 publicly traded organizations. With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities. Gainsight joined the Vista Equity Partners portfolio in 0 0. In 0 1, we won their Excellence in Engineering award in recognition for our product and engineering advancements.

Details

Year Founded
2009