What I like most about ArcGIS Survey123 is how fully customizable and user-friendly it is for building professional field surveys tailored to our medical devices workflow. I can easily design detailed inspection forms with custom dropdowns, required fields, image capture, comment sections, and GPS location tagging without needing advanced technical or coding skills. Another favorite feature is its reliable offline functionality. Many of our client medical facilities have poor cell service, and I love that field technicians can complete full site assessments and equipment inspections offline on their mobile devices. All entries save automatically and sync seamlessly to the cloud once they reconnect to a network, so we never lose valuable field data. I also really appreciate the built-in geospatial integration. Every survey submission captures precise GPS coordinates automatically, letting us map medical device installations, service visits, and inspection sites perfectly within our ArcGIS ecosystem. It makes organizing and visualizing field locations far simpler than any old paper or basic online form tool we used before. Additionally, I enjoy how it standardizes data collection across our entire field team. The structured templates keep everyone submitting information in the same format, making data review, reporting, and compliance tracking much more consistent and less time-consuming for our medical devices field operations.

I have build a career using it! over 25 years using Esri products. The geospatial industry wouldn't exist in the same way without it. Empowers me t be creating with data.

I like the support they offer if I come across an issue that I can't solve. I can call them, and they get on the phone relatively quickly. They answer my question or walk me through the steps I need to get the problem solved.