ArcGIS Online

4.5
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ArcGIS Online review by Jeremy G.
Jeremy G.
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"Online, Light GIS Platform for the Entry-Level GIS Analyst"

What do you like best?

The ArcGIS Online platform is incredibly easy to pick up and play with. This is coming from someone with little to no formal GIS experience. I was able to load in layers from the organization and get down to some simple analyses and geospatial information right out of the gate. This is such a great advancement for the average user. I am a huge supporter.

What do you dislike?

The credit system for any type of analysis really hurts this software in my opinion. I blew through a ton of credits accidentally.

Recommendations to others considering the product:

Research Credit system. It can be a make or break kind of thing with this platform. I personally don't like it. It is easy to accidentally use them all up. If you know what you are doing, you can save those analyses for the desktop version while using this for simple analyses.

What problems are you solving with the product? What benefits have you realized?

Geospatial analyses of points of interest. I also pull premade layers looking at legislative districts and census tracts, paired with the information I enter.

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ArcGIS Online review by Hamish K.
Hamish K.
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"AGOL in a recovery alliance"

What do you like best?

Scalability. ArcGIS Online is very and quickly scalable. All technical aspects are supported by Esri and that means your team can focus on data and other tasks. There is a lot of self service available in ArcGIS Online that can support a wide range of end users

What do you dislike?

ArcGIS Online works primarily in WGS84 (It changes based on the projection system of the basemap). This has caused us a number of issues as the data we use is in either NZTM or MB2000. Another issues is that the hosting is in the US (West Coast). With our current infrastructure setup, it means all calls go CHCH - AKL - SYD - USA - SYD - AKL - CHCH. This adds a lot of latency and slows things down.

Recommendations to others considering the product:

If you are wanting to develop and highly customised tools and user experience then you need to use on premise infrastructure (ArcGIS for Server/Enterprise). However if you are wanting basic infrastructure with basic configuration, then AGOL is the right platform.

What problems are you solving with the product? What benefits have you realized?

The ability to very quickly roll out and scale up the number of users where necessary

What GIS solution do you use?

Thanks for letting us know!
ArcGIS Online review by Julian P.
Julian P.
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"La mejor plataforma para representar y compartir mapas en la Web"

What do you like best?

Es la mejor plataforma por internet de Esri en la que se puede agregar capas shapefile, editar y hasta representar mapa temáticos de manera sencilla y con una versión gratuita. Además, se puede compartir data geográfica representada en la web con colegas y compañeros que quieran ver el trabajo hecho por la compañía donde trabajo. Creo que Arcgis Online es una de las mejores herramientas para mostrar información cartográfica pero en la web

What do you dislike?

A pesar de que un programa que en su versión gratis es completa y prácticamente se puede hacer muchas cosas desde el punto de vista de la representación temática de los mapas y de localización. Me gustaría contar con una versión de prueba gratis por un tiempo limitado , con varias de las funciones que hacer en ArcGis online pagado.

Recommendations to others considering the product:

Seguro, recomiendo ampliamente este programa en la Web para compartir información y también para aquellas personas que deseen hacer mapas temáticos y no cuenta con experiencia con arcgis de escritorio. Es un programa sencillo y con una versión gratuita

What problems are you solving with the product? What benefits have you realized?

Muchos de los problemas que se presentan en mi compañía es que se quiere mostrar información cartográfica, temática de un proyecto , y varios de nuestro clientes no manejan o usan Arcgis. Por lo tanto, mostrarles a clientes que están en lugares remotos la información de los proyecto que se está trabajando, desde la comodidad de su computadora con conexión a internet , en la cual el cliente puede revisar y ver elementos que solo con abrirse una cuenta en Arcgis Online con su correo electrónico.

ArcGIS Online review by Maryalba G.
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"Una gran opcion para cartografía en la Nube"

What do you like best?

Poder utilizar información geoespacial creada por uno mismo, y poder visualizarla en linea y que ademas de ello millones de usuarios puedan visualizar y opinar sobre tu trabajo, es lo mejor que posee ArcGIS Online. Con conocimientos básicos de SIG y manejo de bases de datos espaciales, puedes crear tu propios mapas temáticos, y agregarle la información que desees, los mapas creados con esta herramienta no tienen limites, incluso pueden ser realizados con un propósito especifico como celebrar un evento, o demostrar los efectos de un desastre natural en un lugar especifico. Ademas de esto, cada cierto tiempo ofrecen cursos gratuitos de tópicos muy actualizados sobre el manejo de información raster y vectorial.

What do you dislike?

Muchas de las herramientas disponibles en ArcGIS Online son pagas, lo que a veces limita las oportunidades de las personas que no cuentan con los recursos para pagarlas de probarlas y verificar su potencialidad, esto puede ser una gran limitante, dado que algunos emprendedores para mostrar sus productos requieren estas herramientas y no tiene forma de costearlas.

Recommendations to others considering the product:

Esta es una herramienta que todos los usuarios de SIG deberían probar, dado que ofrece múltiples opciones para crear cartografía y una visualización sencilla pero impactante, además de ello, muchísimas personas pueden visualizar tu trabajo y este puede ser un trampolín para optar a nuevas oportunidades laborales vinculadas al uso de los SIG.

What problems are you solving with the product? What benefits have you realized?

ArcGIS Online nos permitió producir un mapa de rutas de entrega y compartirlo con nuestros proveedores, de esta forma nosotros y ellos sabíamos las rutas, donde se encontraban los cuellos de botella, cuales eran las posibles alternativas, y que tipo de vehículos podía ser más eficiente para optimizar los tiempos de entrega y disminuir los retrasos.

ArcGIS Online review by Augusto P.
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"La versión en línea de el mejor SIG (GIS)"

What do you like best?

Muchas de las actividades que puedes realizar con el software de escritorio, las encuentras de manera intuitiva, sencilla y de manera gratuita con esta versión de ArcGIS. Con la simple creación de un usuario y conocimientos básicos de SIG, tienes a la mano una herramienta que te permite compartir todo lo relacionado con datos geoespaciales, atributos, análisis espacial, cartografía temática y mucho más, inclusive puedes gestionar mapas multitemporales o hacer ficheros destacando una varias características de un lugar en un territorio determinado, todo eso con información que cargas en la nube y siempre está a tu disposición.

What do you dislike?

Al igual que sucede con la versión de escritorio, algunas aplicaciones o algunos módulos en especifico son bastante costosos, lo que en algunos casos limita la capacidad de los usuarios a explotar todas las virtudes de esta gran herramienta.

Recommendations to others considering the product:

Tienen que utilizar ArcGIS online y darse cuenta que están ante una de las mejores herramientas del mercado para compartir dato geoespaciales, el soporte de archivos que ofrece, la gran cantidad de opciones y la posibilidad de crear aplicaciones propias hacen de esta herramienta una de las más completas para procesar y compartir información geográfica en la nube.

What problems are you solving with the product? What benefits have you realized?

ArcGIS online nos ha permitido compartir información geoespacial con trabajadores de otras instituciones y mostrarle donde estamos realizando nuestros trabajamos, en que momento, que tipo de recursos físicos y humanos utilizamos, y cual es la distribución espacial de nuestras actividades, todo esto a través de las herramientas de acceso públicos de bases de datos geoespaciales que presenta ArcGIS online.

ArcGIS Online review by Ana Karina G.
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"ARCGIS online: Mapas listos para usar"

What do you like best?

ArcGis online es fácil de usar, sin necesidad de instalar ningún software, también es gratuito y de gran servicio, especialmente para estudiantes que comienzan a conocer el mundo geográfico. Tiene un geocodificador excelente de direcciones rápidas. Los cursos en ArcGis online son productivos, interesantes y siempre el día con la tecnología. Posee herramientas para desarrolladores con las cuales puede agregar elementos a las aplicaciones.

Arcgis online es fácil de usar, productivo, dinámico, con una interfaz agradable y se mantiene actualizado de acuerdo con las necesidades de los clientes. Permite la construcción de aplicaciones y la utilización de las mismas de maneras remota.

What do you dislike?

La mayor desventaja es la limitación del análisis de espacio y que a menudo la carga de datos es un poco lenta. Por otra parte, es esencial tener una conexión a Internet rápida y confiable, porque sin conexión no podemos acceder y, por lo tanto, no tenemos acceso a nuestros datos y mapas.

Recommendations to others considering the product:

La facilidad de uso de Arcgis online lo califica como una herramienta potente para análisis geográficos de cualquier magnitud, y la posibilidad de utilizarlo en cualquier lugar porque la información se almacena en la nube. Las aplicaciones que se realizan a través de Arcgis online permite la creación herramientas de análisis novedosos y que las mismas puedan ser compartidas con otros usuarios del sistema para verificar su utilidad o para obtener feedback sobre su uso.

What problems are you solving with the product? What benefits have you realized?

Mapas rápidos y sencillos para realizar cualquier emergencia cartográfica requerida en la oficina.

ArcGIS Online review by Cesar A S.
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"Una herramienta indispensable para un analista espacial"

What do you like best?

La capacidad de tener un software tan potente como Arcgis al alcance de la mano cada vez que se necesite. Esta herramienta permite crear mapas de manera muy sencilla, con solo unos cuantos clicks un usuario que tenga conocimiento de SIG puede cargar data de cualquier parte del mundo, agregarle atributos y generar análisis espaciales desde cualquier lugar que se encuentre solo con la creación de un usuario y una buena conexión a internet. Además de las bondades antes nombradas, constantemente la plataforma de Arcgis Online ofrece cursos gratuitos y con certificados sobre temas de actualidad con el manejo de SIG, especialmente vinculados al manejo de data raster y data vectorial, estos cursos son un complemento muy util, dado que permiten por un lado conocer las nuevas tecnologías que está desarrollando ESRI en el área de los GIS y también poner en practica en situaciones reales la utilización de dicha tecnología. Hay que agregar un ultimo punto y es la opción que ofrece el programa de crear aplicaciones de manera intuitiva y sencilla, que puede ser muy útiles para realizar análisis de situaciones cotidianas o mostrar ejemplos de estudios realizados con la aplicación de tecnología GIS.

What do you dislike?

Uno de los inconvenientes además del costo de ser usuario PRO, es asimilar intentar asimilar toda la gama de herramientas que se presentan e intentar sacarle provecho a todas ellas de manera simultanea. Este formato de ArcGIS no se realizó con la intención de explotar el mercado de los GIS, sino más bien con la intención de compartir novedades, análisis, herramientas, aplicaciones y maneras de analizar y visualizar la data entre millones de usuarios en el mundo con la intención de propagar la utilización de los GIS. Quizás algunos pueda parecerle negativo que sus ideas se compartan de manera gratuita, pero para aprender es necesario compartir y mostrar lo que sabemos.

Recommendations to others considering the product:

Pienso que deberían ofrecer oportunidades en forma de concursos o competencias donde se otorguen de manera gratuita usuarios PRO de este sistema, especialmente enfocados en países de América Latina, donde es muy complicado poder acceder a herramientas muy actualizadas, debido a que los costos son muy altos para nosotros.

What problems are you solving with the product? What benefits have you realized?

ArcGIS online me ha permitido realizar análisis espaciales puntuales con data urbana, donde he mostrado de manera sencilla como ciertos patrones de concentración de población afectan el ambiente o son susceptibles a degradarlo. La utilidad por lo tanto es que ayuda a planificar y gestionar áreas que necesitan protección y una evaluación continua debido a su vulnerabilidad.

ArcGIS Online review by Jessica L.
Jessica L.
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"Excellent municipal tool"

What do you like best?

ArcGIS has many benefits in the Planning and Development Department that I work in. My favorite is the ease of use, which enables me to show others how to use the tool.

What do you dislike?

ArcGIS can run a little slow, and it definitely struggles on mobile devices.

Recommendations to others considering the product:

If you are a municipality considering this program, take the leap! There may be a learning curve for those who may not be as computer literate, but once they get the hang of it it will benefit them immensely! The ability to have information at your fingertips, when it may be in ten different places elsewhere, is a huge time saver. The abutter notifications have also eliminated many steps in our noticing process.

What problems are you solving with the product? What benefits have you realized?

Our office is frequently inundated with calls from realtors asking fairly simple questions. With this tool we are able to give them the agency to find the answers themselves.

ArcGIS Online review by Sidney B.
Sidney B.
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"Truly great... but only if you know how to use it. "

What do you like best?

The variety of layers and maps that are available through ESRI online allow for the creation of truly interesting mapping. The free tutorials that are provided are also extremely helpful, however, I highly recommend working with an "expert" on GIS. The options are limitless and this is truly an awesome software.

What do you dislike?

I do not understand why, in 2018, companies and software are still being developed that are Windows-only compatible. I purchased my own license and ArcGIS annual subscription for my own personal use. I map overdoses within my county. I was very excited as I began setting up the software and learning how to use it. Unfortunately, the app is not built for mac computers. I read all of these different forums and ended up using boot camp assistant and made another option to re-boot my computer and have it run as a Windows product... I know, a lot of work right? The use of all the features within the app was the majority of the reason I paid for it. There are some features where I have to send files to other people who can convert it to the format I need through their ArcGIS app so that I can use it.

I really wish I could get a one-on-one session with someone from ESRI to learn more about the software and utilize all of the resources that I currently do not know how to use. This software is invaluable and real-time mapping is becoming more of a priority throughout all types of work.

Recommendations to others considering the product:

You can only use the ArcGIS Online version (the "lite" version) on mac products. This software is built to be used with Windows software.

What problems are you solving with the product? What benefits have you realized?

All of the different layers and options for analyzing data allow for clear mapping that is easy for viewers to understand. In my mapping of overdoses I was able to use this software to create "hotspots", I added a layer that shows which overdoses occurred in each zip code, and I was also able to add demographic information through a layer made available by ESRI online.

ArcGIS Online review by Brian L.
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"ArcGIS online is really great for analyzing and sharing information."

What do you like best?

I like that there are always updates to the (ArcGIS online-(agol) process and that the updates are ones that make processing easier. I like having the ability to share or not share files with select groups or people. I really like the story map capabilities to display and share information.

What do you dislike?

I don't really like the credit system for storage, it is a big pain keeping track of how much data credits one uses. I don't like that I can't share my files across my user id's.

Recommendations to others considering the product:

ESRI has made this available to all schools. Hopefully the local schools will adapt this into their course work. What an impact this will have for young kids and high school age children. What an advantage they would have to learn geospatial relationships in the world before they graduate from high school.

What problems are you solving with the product? What benefits have you realized?

We are able to show maps of the city and recently we did a study on bike and pedestrian accidents within the city. The city has obtained a grant to study and make recommendations based on the maps and story maps that I have created.

ArcGIS Online review by Chance M.
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"AGOL for EM"

What do you like best?

The ability to share large datasets live with several different partners and agencies. As an Emergancy Manager the job role is to coordinate communication. Being able to pull in information from all of your partner agencies and put it in a platform that show everything one one place in incredibly valuable.

What do you dislike?

There needs to be three user levels. Read-only, Editor, and Full user. I have several user who need to be able to use collector for data entry and workforce for tracking, however they will never use all the advanced features of a full license. We currently have to use a combination of DRP and shared accounts in order to really accomplish what we need to. Ideally, the state would be able to get all 400+ emergency managers around the state to participate, however, the current pricing structure is never going to allow for that. Most of our smaller emergency management officers are not able to run, host, or maintain there only system. It's usually a one more shop until something happens.

Recommendations to others considering the product:

The online teams have been incredibly helpful when we encounter natural disasters. Often times we get overloaded when events happen and they are always able to help us out when we simply can't spend the time on development. Be sure you really think through your organization and user groups before you deploy. Who should be allowed to see and publish what information.

What problems are you solving with the product? What benefits have you realized?

Interagency sharing and collaboration of data that was previously proprietary.

ArcGIS Online review by Mary G.
Mary G.
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"Very useful only for professionals"

What do you like best?

It incorporates a large number of tools to analyze data, you can process bitmap files, radar files and other formats.

What do you dislike?

You have to have good hardware to avoid processing problems.

Recommendations to others considering the product:

This software is amazing and has become a very useful tool for me. I am very satisfied with the features and capabilities of this software.

What problems are you solving with the product? What benefits have you realized?

In my work we use ArcGIS to create maps of basic labels, we also use the Geowizard where we can model the spatial data using statistical methods and see how they behave in a certain place.

ArcGIS Online review by Erik B.
Erik B.
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"Great Software"

What do you like best?

AGOL is easy to access - its a website so all you need is an internet connection and a web browser. Great for office users and people who are used to web browsing.

What do you dislike?

Some of the features and functionality dont flow through to AGOL. For example, I beleive pulling layer information is not possible when creating a feature in AGOL

Recommendations to others considering the product:

Its great becuase its accessable from the web. It makes distributiong ArcGIS information very easy to outside vendors. While I personally did limited administration in the tool, those on my tea who did it said it was very easy to deploy and keep up to date. Both existing ESRI resources and some ESRI partners were ready willing and able to help.

What problems are you solving with the product? What benefits have you realized?

We use it to help utility companies see and interat with our data. Benefits are: Easy to use, no software installation required (whch is HUGE)

ArcGIS Online review by Yemsi P.
Yemsi P.
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"La mejor manera de compartir mapas en la red"

What do you like best?

Arcgis online es un programa excelente en internet, tiene una versión gratuita con muchas opciones para usar y vincular al ArcGis de escritorio. Mediante esta plataforma se puede crear mapas temáticos, hacer análisis espacial, consultar atributos, compartir mapas hechos con la plataforma por las redes sociales y hacer otras muchas cosas más. Me parece una herramienta genial, a la vanguardia de nuestros tiempos, sobre todo en el mundo del desarrollo de plataformas online cartográficas. En síntesis es una herramienta líder en su campo

What do you dislike?

Me encanta todo el concepto de ArcGis Online, porque posee múltiples opción que pueden usar los antiguos conocedores de ArcGis de escritorio y también a los que nunca han usado ese programa, porque la plataforma es dinámica y sencilla. Sin embargo, unas de las cosas que me gustaría que mejorarán es que no haya limitaciones en su versión gratuita, para que el usuario pueda editar y modificar atributos de las capas que son agregadas en los proyectos que él mismo crea.

Recommendations to others considering the product:

Recomiendo 100% esta aplicación de ArcGis Online. Esta herramienta en internet permiten ampliamente a los usuarios que trabajen con SIG, o para los curiosos, que puedan conocer mejor sus territorio y explorar el mundo en diferentes temáticas. Me fascina ArcGis Online es líder en su campo.

What problems are you solving with the product? What benefits have you realized?

He tenido beneficios interesantes con la plataforma ArcGis Online en mi vida, por ejemplo la facilidad que ofrecen esta herramienta para publicar mapas de interés, a través de las redes sociales, lo que genera una masificación de los mapas creados con muchas personas. Por tanto, al utilizar esta plataforma, se garantiza que cualquier información que se suba a su web puede ser compartida con el mundo, si uno lo desea; y eso es genial.

ArcGIS Online review by User in Renewables & Environment
User in Renewables & Environment
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"Useful for collaborative GIS projects"

What do you like best?

I have not used the desktop version but used both free and premium versions of the ArcGIS online, it has all the necessary features you would expect from a cloud based GIS software - space calculation, spatial relationship analysis, cartography, visualization etc. I like how easy and intuitive the software interface is making it very easy to learn. I also like the option to create and edit maps for group projects using collaborative group function that allows all members to contribute.

What do you dislike?

Collaborative function is generally limited to users within the organization making it harder to share data with outside clients

Recommendations to others considering the product:

It is a good alternative to a desktop version if you new to GIS software and would like to try a free version

What problems are you solving with the product? What benefits have you realized?

Used it extensively for getting GIS data (there are authoritative maps freely available), creating maps, customizing maps, analyzing the site and so on.

ArcGIS Online review by User
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"Great web apps"

What do you like best?

The ability to create a professional level map and then publish it to a user friendly web app is outstanding.

What do you dislike?

The process for being able to edit the web map once a web app has been published isn't clear. I spend quite a bit of time having to modify both things so that they reflect the most recent changes. It could be user error but it is tedious.

What problems are you solving with the product? What benefits have you realized?

I am using this for both my education and to create maps for student populations. The benefit of ArcGIS online is that users can view the data on their phone in a mobile friendly environment

ArcGIS Online review by Industry Analyst / Tech Writer
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"ArcGIS Online expands the way to reach audiences extremely well."

What do you like best?

The seamlessness at which ArcGIS Online integrates with virtually all other ESRI products allows you to share, view, interpret, and collect data to achieve your organization's goals.

What do you dislike?

The costs associated with named users and service credits can be prohibitive for small agencies or organizations with limited budgets for annual subscription fees.

Recommendations to others considering the product:

It is possible to self-teach what you need to know when first starting off in ArcGIS Online if you have a robust background with ArcGIS Pro or ArcMap. Otherwise, i'd highly recommend using tutorials/trainings to get familiarized with the full functionality!

What problems are you solving with the product? What benefits have you realized?

Within our state agency, users are collecting and sharing data through ArcGIS collector and Survey123, while creating story maps and web apps to convey information about our state's natural and cultural resources. Using ArcGIS Online makes it easy to collect and display data for the public to stay informed, for example, on where prescribed burning will take place on a particular state park or forest.

ArcGIS Online review by Andrew S.
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"Pretty good experience"

What do you like best?

Community Analyst (which is a part of ArcGIS Online) is probably the best ESRI application I've experinced, both from a user interface perspective and from the actual content provided by the product.

We've used ArcGIS online for about 5 community outreach maps and have really enjoyed that aspect of the product.

What do you dislike?

The use of credits creates difficulties in procurement and focuses the user on saving credits, not using the product. A signifcant obstacle to full utilzation/implementation.

Recommendations to others considering the product:

A very solid product suite. If we can navigate the credit environment, I think we'd be able to do a lot more.

What problems are you solving with the product? What benefits have you realized?

Data publication. Community input. Community data reports (CA).

ArcGIS Online review by User in Civil Engineering
User in Civil Engineering
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"Quick Access to general maps and data"

What do you like best?

Being able to access public and private data quickly from multiply sources and other users. The ability to easily create maps online form our own data files.

What do you dislike?

Accessing and uploading data/maps can be cumbersome at times for users. Still need desktop application to process and upload some data.

Recommendations to others considering the product:

Take your time and get training to learn about the program and how to use it. Don't just throw a user into the fire hoping they will pick it up.

What problems are you solving with the product? What benefits have you realized?

Ability to share GIS data/maps with clients and other consultants. The benefits we have seen are through client satisfaction with maps that are easy to read and understand.

ArcGIS Online review by User
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"ArcGIS Online"

What do you like best?

ESRI continues to push the frontier on usability with an intuitive interface, even for the novice in map making.

What do you dislike?

Compared to the desktop version of ArcGIS, the online version how a little ways to go. It would greatly benefit from additional options to compute large amounts of data.

Recommendations to others considering the product

Use this tool to visualize data but remember, as of now, options are limited to fully exploit data across the board.

What business problems are you solving with the product? What benefits have you realized?

ArcGIS Online offers a quick, easy way, and eye catching way to analyze and visualize place for any customer set.

ArcGIS Online review by Austen P.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"ArcGIS Online and the Possibilities"

What do you like best?

The system is easy to setup, rapidly allows you to put data into it, and lets you visualise your information easily. Best part is anyone with little instruction or technology background can use it.

What do you dislike?

The default web mapping provides limited cartographic support at the moment. This will improve over time but certain styles like hatches cannot be achieved, and annotation support is not fully there.

Recommendations to others considering the product:

Keep the documentation at hand. Look at examples already produced to see how to implement

What problems are you solving with the product? What benefits have you realized?

Data visualisation, presentation, and collaboration with stakeholders. This product achieves all of those.

ArcGIS Online review by Harish G.
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"An efficient online GIS mapping tool"

What do you like best?

As a product of ESRI, you have direct access to their vast amount of datasets and tools. You can work on anyone of the raw datasets or import the already publised map of others.

What do you dislike?

For unpaid users you are limited to 50 credits and it gets exhausted very quickly. Also you can load medium sized datasets.

Recommendations to others considering the product:

A quick GIS tool for analysing spatial data.

What problems are you solving with the product? What benefits have you realized?

I used ArcGIS online mainly for my project work. Its ease to load datasets in various formats and also visualizing the data with a single click is very nice.

ArcGIS Online review by Bryan S.
Bryan S.
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"User friendly "

What do you like best?

I like that I can learn the process very easily and get the information very quickly. I also like the layout because of its easy maneuverability.

What do you dislike?

There is none that I can complain about the product.

Recommendations to others considering the product:

Learn the basics first before diving deeper into the product.

What problems are you solving with the product? What benefits have you realized?

I work with our Public Heatlth Department to implement data maps for items relevant to the health department such as the opioid crisis, emergency management, and community development. I have not seen any results or benefits because I am beginning to understand the ArcGIS Online platform.

ArcGIS Online review by User
User
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"Streamlines Everything"

What do you like best?

I love that the administrator can allow different users access to the same files. It makes it really easy to create maps instead of having to look for files on your computer. The simpler interface is also aesthetically pleasing and simple.

What do you dislike?

I do think there could be more tools integrated from the ArcMap Desktop version

Recommendations to others considering the product:

If you need any type of mapping services, ArcGIS is the way to go, It's easy to use and creates beautiful informative maps

What problems are you solving with the product? What benefits have you realized?

Instead of having to purchase multiple licenses of a desktop software we are able to collaborate and pool our shapefiles and resources together to make presenting content quicker and easier.

ArcGIS Online review by Andrew G.
Andrew G.
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"GIS for Non-Profits"

What do you like best?

ArcGIS make Mapmaking much more approachable for those dipping their toe into the world of GIS.

What do you dislike?

Ease of use is balanced with a limited set of analysis tools and customizations.

Recommendations to others considering the product:

Play around with the color options rather than using the default settings.

What problems are you solving with the product? What benefits have you realized?

We are able to have an interactive map with our service sites.

ArcGIS Online review by Brett E.
Brett E.
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"Fast and easy web mapping"

What do you like best?

I like the effort that ESRI has put into making mapping online faster, and easier to use and understand.

What do you dislike?

There is still a steep learning curve, and a lot of knowledge required to get the most out of ArcGIS online.

What problems are you solving with the product? What benefits have you realized?

We using arcgis online to share data with our clients. Some of our clients have a really good understanding of web mapping, and some do not. ArcGIS online helps our clients by making it easier for them to find and use data.

ArcGIS Online review by Administrator
Administrator
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"ArcGIS online - Great resource for students"

What do you like best?

I can show my students maps in real time rather than in a textbook. They can also create their own maps. This increases engagement in class.

What do you dislike?

ArcGis is excellent, I really do not have anything I dislike besides logins for students being a bit cumbersome.

What problems are you solving with the product? What benefits have you realized?

My students are instantly more engaged and are more productive spatially. They want to discover all that maps can do.

ArcGIS Online review by Cooper S.
Cooper S.
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content

"Ease of use and good GUI"

What do you like best?

ArcGIS online is very easy to use and the products that you can make with it are very aesthetically pleasing

What do you dislike?

You are really limited in the amount of indepth analysis

Recommendations to others considering the product:

ArcGIS online is very good for making projects and products very visible, for more indepth analysis, desktop or arcmap is better

What problems are you solving with the product? What benefits have you realized?

The main benefits I've realized with arcgis online is the ability to produce a product and submit that for the client for easy viewing

ArcGIS Online review by Rutvee S.
Rutvee S.
Validated Reviewer
Verified Current User
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"Mapping"

What do you like best?

Its is very accurate with all the data required for a property or anything

What do you dislike?

I did like how slow it works when you need the data immediately

What problems are you solving with the product? What benefits have you realized?

Untility fees

ArcGIS Online review by David Z.
David Z.
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"Powerful Mapping Platform"

What do you like best?

Access to multiple visualization features (i.e. counts, heatmaps) and Power BI integration. The ability to tap into their online layers is also helpful.

What do you dislike?

Analysis features are limited. It would be great to show data across a time series and to measure the changes. Collaboration is also clunky for external users.

Recommendations to others considering the product:

More robust platform than GoogleMaps. No limit on layers.

What problems are you solving with the product? What benefits have you realized?

Population density heat mapping and transportation service planning both internally and for customers

ArcGIS Online review by Joel C.
Joel C.
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"ArcGIS Online Is Easy"

What do you like best?

ArcGIS Online is an easy product to use. It makes creating web maps a simple process.

What do you dislike?

Be sure to keep your organization account clean. ArcGIS Online can be difficult if your data and saved maps become disorganized and duplicated.

What problems are you solving with the product? What benefits have you realized?

ArcGIS Online is used by our organization to spread information in easy to use map formats throughout the org at all levels from management to field staff.

ArcGIS Online review by Administrator in Architecture & Planning
Administrator in Architecture & Planning
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"AGO municipal web maps"

What do you like best?

The most important part of web maps for a municipality is the ease of use for residents/constituents. AGO has an easy to use GUI that most people can quickly understand and use effectively.

What do you dislike?

I find that creating custom web maps is often hard. ESRI seems to be somewhat confining on options for app creation/selection and user interface without some proficiency in coding or developing.

What problems are you solving with the product? What benefits have you realized?

AGO gives our city a platform to get out map information to the public. The ease of accessibility has allowed some residents the ability to answer questions from the comfort of their home or at their convenience.

ArcGIS Online review by Henar H.
Henar H.
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"accessible and easy to use mapping app"

What do you like best?

The ability to conduct spatial analysis, access database, and sort through different basemaps through the platform

What do you dislike?

Sometimes difficult to attach shapefiles/csvs

What problems are you solving with the product? What benefits have you realized?

Analyzing where retail businesses are located and caharcteristics of those businesses based on what part of the country they're in, allowing us to better understand if specific subsectors are being impacted by national trends affecting retail businesses

ArcGIS Online review by User in Utilities
User in Utilities
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content

"Awesome! Anyone can learn to use. "

What do you like best?

That it is so easy to use! Anyone can learn. You can use data from The Living Atlas to easily understand demographics of your consumer base . I'm currently volunteering teaching middle school students to use ArcGIS online.

What do you dislike?

That it is not more frequently used in the work place or at non-profits, who would benefit greatly

from it.

What problems are you solving with the product? What benefits have you realized?

My main purpose for using it is to teach middle school students about the software. We use US census data from the Living Atlas to understand demographics across the United States.

ArcGIS Online review by Mark W.
Mark W.
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content

"ArcGIS Online - and AI"

What do you like best?

From the 2018 ESRI UC, looking forward to integration of ArcGIS online with AI, Machine Learning and Predictive Analytics and much more.

What do you dislike?

Looking for more geostatistical capability and integraion with Tableau.

Having sufficient time to do data discovery without consuming Credits.

Recommendations to others considering the product:

Look at the wealth of industry use cases. Great examples in the Gallery

What problems are you solving with the product? What benefits have you realized?

Market potentials

ArcGIS Online review by Heather D.
Heather D.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Essential for real-time data sharing"

What do you like best?

The ability to share data across platforms and with non-GIS users.

What do you dislike?

It's a little clunky...

That's all I have to say.

What problems are you solving with the product? What benefits have you realized?

Hosted datasets online allow us to maintain a clear common operating picture with all levels of government and emergency service sectors. We both publish our own datasets and consume datasets hosted by other agencies.

ArcGIS Online review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
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content

"ArcGIS Online is the best GIS tool on the market!"

What do you like best?

ArcGIS Online is a very powerful geospatial solution that can integrate with so many useful data sources. Sharing data is much more interactive and lively with ArcGIS Online.

What do you dislike?

Currently, I do not dislike anything about ArcGIS Online

Recommendations to others considering the product:

Keep up the great work!

What problems are you solving with the product? What benefits have you realized?

Displaying large geospatial datasets and integrating with corporate assets

ArcGIS Online review by Tamara L.
Tamara L.
Validated Reviewer
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content

"ArcGis Online"

What do you like best?

The ability to maps/layer available to other users outside of my organization that can and has been used to research.

What do you dislike?

Less control of the look of the maps. My organization has some standard logo and other information we list on products.

What problems are you solving with the product? What benefits have you realized?

Veteran demographics, socioeconomics and other data analysis.

ArcGIS Online review by Administrator
Administrator
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content

"ArcGIS Online great for training!"

What do you like best?

ArcGIS Online makes training easy. Love the ease of use and functionality. Presentation of product on ArcGIS Online is also great!

What do you dislike?

Learning curve is slightly hard... but once you learn it, it becomes easy.

Recommendations to others considering the product:

Utilize to present technical details to audience members that are not that technical.

What problems are you solving with the product? What benefits have you realized?

Publishing maps for public to visualize, such as zoning updates and changes, public notices with attached douments, etc. Also use to create story maps for presentations to council members, and create story maps of parks with rental information.

ArcGIS Online review by Brooke P.
Brooke P.
Validated Reviewer
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"ArcGIS is the only software I need"

What do you like best?

I like that I can use ArcGIS in place of InRoads to build terrains and perform volume calculations.

What do you dislike?

It struggles to load extremely large datasets but once I convert the points to a .tif, it's smooth sailing!

What problems are you solving with the product? What benefits have you realized?

I use Arc to create and maintain databases as well as build surface models.

ArcGIS Online review by Jason A.
Jason A.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Pro the best way to go."

What do you like best?

ArcPro is very flexiable. Whatever task you can think of it will do. It is getting easier to use everyday.

What do you dislike?

Sometimes you will want to go back to ArcMap due to frustion. Just have to be patient.

What problems are you solving with the product? What benefits have you realized?

Having easy access to maps of a specific area.

ArcGIS Online review by User
User
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content

"Very Easy to Use"

What do you like best?

The program is simple and easy to introduce new people to GIS. I also like it because people in my organization can see each other's work.

What do you dislike?

One problem I've had is the lack of geoprocessing tools.

Recommendations to others considering the product:

It is best to make the maps in arc Gis pro or arcmap then upload rather than try to make the map online.

What problems are you solving with the product? What benefits have you realized?

I am showing maps and storymaps to leaders that display bighorn sheep movements. I have seen the benifits of sharing completed maps and data.

ArcGIS Online review by Elaine H.
Elaine H.
Validated Reviewer
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content

"ArcGIS Online"

What do you like best?

Ease of access and the volume of data available

What do you dislike?

Sometimes the data sets lack good metadata. A data set without good documentation is often of litttle use.

What problems are you solving with the product? What benefits have you realized?

We have put some of our own data online which has helped our users more easily access it.

ArcGIS Online review by Jacob F.
Jacob F.
Validated Reviewer
Review Source
content

"ArcOnline"

What do you like best?

Story Maps via Online and sometimes customizations

What do you dislike?

Not as many functionalities and capabilities when putting together Web Maps

Recommendations to others considering the product:

Be patient and don't be intimidated! Way easier for multiple users

What problems are you solving with the product? What benefits have you realized?

Using Story Maps instead of powerpoints for more dynamic presentations with live data

ArcGIS Online review by Michelle P.
Michelle P.
Validated Reviewer
Review Source
content

"The legend symbols should be one and the same as the clickable layers"

What do you like best?

Ability to share information. Easy to use.

What do you dislike?

The list of legend items are separate from the list of clickable layers.

What problems are you solving with the product? What benefits have you realized?

I refrain from using because of challenges with this software to accomoate publishing in 2 official languages (federal government in Canada).

ArcGIS Online review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Making Maps within the ESRI platform."

What do you like best?

I like how I've been able to create apps that are scalable and that the platform is ever evolving to remain scalable. I also like how easy it is to store and manage data without the complications of an enterprise style database

What do you dislike?

Response time often slow. Underwhelming to users/viewers who are often impatient. No street view product.

Recommendations to others considering the product:

Have Fun!

What problems are you solving with the product? What benefits have you realized?

Online maps and apps for a Transportation department. Integration of maps and AGOL with other data base platforms.

ArcGIS Online review by User
User
Validated Reviewer
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content

"ArcGis online the tool to generate maps oIt allows you to create maps via the web n the web"

What do you like best?

that allows to locate in projection any geographic object without having installed software in pc

What do you dislike?

That if the sinternet connection is slow the program takes to execute the commands

Recommendations to others considering the product:

ArcGIS Online allows analyzing, sharing information of geographic data. It is a very useful tool for real-time location of any geo-referenced object.

What problems are you solving with the product? What benefits have you realized?

ArcGIS Online allows cartographic representation and cloud-based analysis to create maps, analyze data. This tool is easy to use to prepare updated georeferenced cartography.

ArcGIS Online review by User in Environmental Services
User in Environmental Services
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"ArcGIS online and resource management "

What do you like best?

I like the ability the share data and analysis over a large area with colleagues without typical datatransfer issues. The online templates for land management have also been beneficial.

What do you dislike?

The learning curve is a little steep but doable. I also think the cost for an organization as big as mine is a little high.

What business problems are you solving with the product? What benefits have you realized?

We are currently building permits online, tracking land status, and giving our policy makers viewing capabilities to better make decisions.

ArcGIS Online review by Administrator
Administrator
Validated Reviewer
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content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Instant Results"

What do you like best?

I like the integration of mobile devices and the speed at which data edits can be communicated from the field to the office or between departments at the office.

What do you dislike?

There isn't much that I dislike. One thing that I can think of offhand is the user interface for configuring attribute popups in web maps. It is cumbersome and set in a tiny frame.

What problems are you solving with the product? What benefits have you realized?

We've utilized the ease of communication to implement real-time reporting

ArcGIS Online review by Consultant in Civil Engineering
Consultant in Civil Engineering
Validated Reviewer
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content

"It was awesome experience"

What do you like best?

I like the symbology, label display, and spatial querying capability.

What do you dislike?

Intuitive handling of WFS I think is getting there.

Recommendations to others considering the product:

Need to know the components required in setting up this platform and the pros and cons vis-a-vis internet connection available in the area

What problems are you solving with the product? What benefits have you realized?

Currently, I am looking at health diseases outbreak data of a certain country. Benefits, nothing beats geospatial way of presenting data compared to tables and charts.

Kate from G2

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* We monitor all ArcGIS Online reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.