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Desk365

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32 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2020

Profile Name

Star Rating

30
2
0
0
0

Desk365 Reviews

Review Filters
Profile Name
Star Rating
30
2
0
0
0
Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
04/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Seemless Ticketing system for teams

It works great with O365 and MS Teams- pretty much seamless.
Mason H.
MH
Mason H.
Empowering people to do their best work with technology solutions for all situations. (OpEx v CapEx Eval/Dell/HP/Azure/SaaS/Hybrid Workforce/SMB/Enterprise/Infrastructure Planning/M365/Google Workspace/AWS/CI&CD/DevOps)
04/08/2025
Validated Reviewer
Verified Current User
Review source: Organic

Fast support, answers for everything, listens to their customers, implements awesome features.

They are really good at helpdesk software. They have had an answer for everything that I have asked and when a feature didn't exist yet, they would add it. It was super easy to set up because they do not try to do more things than they advertise. I use it every day to work with my colleagues.
Lauren A.
LA
Lauren A.
Analytics & Operations | Turning Complex Workflows into Clear, Scalable Systems
04/08/2025
Validated Reviewer
Verified Current User
Review source: Organic

Outstanding Help Desk Product

We love the customization ability with Desk. It meets our needs as a small nonprofit and has a reasonably priced product. The integration with Teams has been a game changer for our organization.

About

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HQ Location:
San Francisco Bay Area, US

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AI-powered helpdesk for teams of all sizes

Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval management, ITAM, and Microsoft 365 integration, Desk365 stands for better service, better products, and AI that truly delivers.

Details

Year Founded
2020
Website
www.desk365.io