What I like best about Desk365 is that it got our support email fully organized. We get notified right away and can easily reply, just like with Zendesk or Freshdesk. The Microsoft Teams integration is a huge plus too. And honestly, you get all of this for a competitive price in a product that looks great and is super easy to use.

What I like best about Desk365 is the variety of available communication channels it supports, allowing us to interact with our customers through their preferred platforms. The user interface is intuitive, making it incredibly easy for our team to manage requests efficiently. This combination of flexibility and ease of use has significantly improved our customer support process. Also the fast releases of new features is amazing.

The software is intuitive, fully customizable, completely integrated with Microsoft365. Every couple of weeks there's one or more new features, the support team is amazing and very responsive. The pricing is good, we're a small team in a non-profit organization and budget is important. I really thing we can support better our colleagues thanks to Desk365.