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CustomerGauge

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4.6 out of 5 stars
50 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2007
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CustomerGauge

50 reviews

Based on the industry-standard Net Promoter System®, it is a software-as-a-service that automatically measures, understands, and analyses customer sentiment and identifies and grows loyal customers.

Profile Name

Star Rating

45
4
1
0
0

CustomerGauge Reviews

Review Filters
Profile Name
Star Rating
45
4
1
0
0
Gregory D.
GD
Gregory D.
Marketing Research and Analytics Specialist
11/26/2019
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great people, good insights, uncommon interface

|CustomerGauge
The account support is astounding. Brian is a pro and makes sure we are taken care of. I like the ability for everyone to have a personalized look, and to share reporting inside the platform. We are able to reach out to customers near instantly so long as our employees are monitoring. That's been proven to us to impact CX as we have conducted follow-up interviews where a customer indicated this as their major point for higher satisfaction.
Verified User in Financial Services
EF
Verified User in Financial Services
11/26/2019
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Always pleasant

|CustomerGauge
The interaction and level of expertise from Andrew. He is fast and supportive of our needs as an organization.
Verified User in Consumer Goods
EC
Verified User in Consumer Goods
01/11/2019
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Customer Guage

|CustomerGauge
Customer Guage allows to understand what our customers really think. Having the customer feedback first hand makes a key difference to how our employees tackle issues internally because everyone can relate directly to the issues.

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HQ Location:
Amsterdam

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What is CustomerGauge?

CustomerGauge is a customer experience management platform that specializes in helping businesses measure and improve customer loyalty through real-time feedback and insights. By leveraging Net Promoter Score (NPS) surveys and analytics, CustomerGauge enables organizations to understand customer sentiment, drive engagement, and enhance overall satisfaction. Their solutions are designed to support businesses in building stronger relationships with customers and optimizing their service delivery. For more information, visit their website at https://customergauge.com.

Details

Year Founded
2007