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CustomerGauge

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4.6 out of 5 stars
50 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2007
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CustomerGauge

50 reviews

Based on the industry-standard Net Promoter System®, it is a software-as-a-service that automatically measures, understands, and analyses customer sentiment and identifies and grows loyal customers.

Profile Name

Star Rating

45
4
1
0
0

CustomerGauge Reviews

Review Filters
Profile Name
Star Rating
45
4
1
0
0
Verified User in Consumer Services
IC
Verified User in Consumer Services
11/21/2018
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Highly responsive

|CustomerGauge
Our representative is super quick and helpful in responding to requests and issues. The customer service (help desk) team is also on it when something needs to be addressed.
Hans Chr. G.
HG
Hans Chr. G.
Digital🤖 Customer Exp, CX, NPS, Customer Intel, CRM, Customer Service, Marketing, Customer Obsessed❤️ Growth Hacker🚀
11/21/2018
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

NPS from CustomerGauge helps us make informed decisions to improve customer loyalty.

|CustomerGauge
Great people with the right skill set and attitude to help us improve our business. Tapping into their domain knowledge is important. I also like their approach to challenging the NPS industry with new concepts.
Verified User in Financial Services
IF
Verified User in Financial Services
11/21/2018
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

The at ease experience

|CustomerGauge
This is a though question for I do like the whole package. My first at love moment was the dashboard.

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HQ Location:
Amsterdam

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What is CustomerGauge?

CustomerGauge is a customer experience management platform that specializes in helping businesses measure and improve customer loyalty through real-time feedback and insights. By leveraging Net Promoter Score (NPS) surveys and analytics, CustomerGauge enables organizations to understand customer sentiment, drive engagement, and enhance overall satisfaction. Their solutions are designed to support businesses in building stronger relationships with customers and optimizing their service delivery. For more information, visit their website at https://customergauge.com.

Details

Year Founded
2007