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CustomerGauge

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50 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2007
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Profile Name

Star Rating

45
4
1
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CustomerGauge Reviews

Review Filters
Profile Name
Star Rating
45
4
1
0
0
Liz T.
LT
Liz T.
Guest Experience Manager
11/26/2018
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Best way to get feedback for your business

The quick and easy format that allows to get the feedback. Easy to navigate and understand questions
Mitchell R.
MR
Mitchell R.
Growth and Client Experience Driver for Professional Service Firms
11/26/2018
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

CustomerGauge has allowed me to increase my survey reach 500% in one year!

I like the Helpdesk support from CG the most. The responsiveness and ongoing willingness to support me is impressive. Calls and emails are always returned in 24 huors and most are returned the same day within hours.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
11/21/2018
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Very responsive, and adaptive

My account reps as well as the tool itself, have been very responsive to my needs, and take all suggestions for improvements into consideration.

About

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HQ Location:
Amsterdam

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What is CustomerGauge?

CustomerGauge is a customer experience management platform that specializes in helping businesses measure and improve customer loyalty through real-time feedback and insights. By leveraging Net Promoter Score (NPS) surveys and analytics, CustomerGauge enables organizations to understand customer sentiment, drive engagement, and enhance overall satisfaction. Their solutions are designed to support businesses in building stronger relationships with customers and optimizing their service delivery. For more information, visit their website at https://customergauge.com.

Details

Year Founded
2007