Product Avatar Image

Constant Contact

Show rating breakdown
9,156 reviews
  • 4 profiles
  • 24 categories
Average star rating
4.2
#1 in 11 categories
Grid® leader
Serving customers since
1995

Profile Name

Star Rating

5126
2846
780
215
189

Constant Contact Reviews

Review Filters
Profile Name
Star Rating
5126
2846
780
215
189
Dorothy W.
DW
Dorothy W.
08/03/2026
Validated Reviewer
Review source: Organic

Warm Welcome Call and Outstanding Support from Demi G.

I am a new customer to constant contact as of yesterday afternoon and I have already received a welcome call from one of your customer service reps, Demi G. Demi is a God send, just as I was starting to get frustrated her call came in and she spend plenty of time with me to help me with my issues and make sure I understood the plan and helped with bugs I was having.
Verified User
U
Verified User
07/31/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

User-Friendly with Robust Email Campaign Features

I like how Constant Contact has a nice format that allows us to integrate our brand and message easily into our communications. It's really user-friendly. The ability to use and reuse templates means I’m not starting from scratch each time, which is really nice and convenient. I also appreciate being able to store contacts with custom fields. It's easy to add pictures and photos, bringing our stories to life with text that pops off the page with various colors. I love that it displays nicely on mobile and desktop views so I can understand the user experience from both perspectives. The analytics are fantastic, especially for tracking open and click rates, which helps us gauge engagement with our content. Furthermore, the initial setup was amazing, with great support from the team. Overall, Constant Contact helps fill a big gap for us on emails and newsletters.
CARITA B.
CB
CARITA B.
07/28/2026
Validated Reviewer
Review source: Organic

User-Friendly Communication Tool with Some Setup Challenges

I use Constant Contact for communicating with my sorority. I like that it allows information to be shared to a target group quickly. It's easy to change contact information or update info when needed. I also find it most user-friendly.

About

Contact

HQ Location:
Waltham, US

Social

@ConstantContact

What is Constant Contact?

Constant Contact provides email, social media and event marketing tools to help small businesses grow their customer base.

Details

Year Founded
1995