Cloodot
14 reviews
- 1 profiles
- 7 categories
Average star rating
4.9
Serving customers since
2019
Cloodot Reviews
PP
parvathy s p.
Both our team and customers are happy now!
It’s fantastic how Cloodot handles our conversations and reviews on different platforms exceptionally well. The collaborative access to the platform has helped me to team up with all of my colleagues, creating a coordinated work output. Dividing the interactions into different sections, labeling them, and adding custom notes have redefined our work efficiency and promptness. The review management is perfect as well.
AS
Abitha S.
The best companion for a customer support executive
Definitely the all in one chat inbox. Facebook, google, whatsapp, texts, webchats, everything in one inbox. I don’t have to keep a gazillion chrome tabs open now. There is an option to see a channel wise splitup of how many chats im handling, how many are awaiting replies and so on. It really helps me improve myself. I can now provide better service for customers instead of drowning in chaos.
About
What is Cloodot?
Cloodot is a customer experience management platform that focuses on enhancing business interactions through efficient communication. The platform provides tools for businesses to manage customer conversations and feedback efficiently across multiple channels, including social media, review sites, and messaging apps. Cloodot aims to streamline customer engagement, allowing businesses to track, analyze, and respond to customer interactions in a timely manner. By integrating with various communication platforms, Cloodot helps businesses maintain a consistent and positive customer experience.
Details
Year Founded
2019
Website
www.cloodot.com