I like that Callbell allowed usage by different people without adding extra users, which was convenient for our team at different timeframes. The learning curve was really small, making it easy for our team to start using it effectively.

I especially value the customization capability that Callbell offers, although I recognize it is somewhat limited. It allows us to create custom fields and tags to better classify our leads, which is essential for our operation. Additionally, I consider the startup process to be quite simple, as it is only necessary to connect the digital channels. We were able to link Instagram, Facebook, and WhatsApp messages without complications, and the Cobra team is available to provide assistance during the process if needed. Callbell integrates easily and its support team is willing to help with the connections in case they are complex to carry out on our own. In our organization, we use the platform daily, as we handle a volume of over 60,000 messages monthly, which equates to an average of 2,000 messages daily.

Callbell's service is absolutely the best I've experienced in my life. I've been dealing with Joaquin who is based in France, and I am located in South Africa, we've tried other companies closer to home, but I have no words to describe how happy I am to have found Callbell. Joaquin, you are really an asset!