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Callbell

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4.6 out of 5 stars
24 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
2018

Profile Name

Star Rating

20
3
1
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Callbell Reviews

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Profile Name
Star Rating
20
3
1
0
0
PB
Paola B.
07/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Intuitive Setup, Detailed Metrics, and Excellent Support for Powerful Automation

|Callbell
I like how easy it is to set up the platform; it is very intuitive, and the metrics are excellent and highly detailed. They offer integrations via Zapier and API, which has allowed us to automate a large part of our processes. Support is available via WhatsApp Monday through Friday, and they respond quickly and efficiently. They also assist with account onboarding and agent training. We have a bot that combines a journey bot with integrated AI—it's excellent. The platform is stable; in terms of pricing, it isn't the cheapest, but the service is worth it.
Manuel M.
MM
Manuel M.
07/14/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Centralized multichannel attention, intuitive interface, and instant technical support

|Callbell
The most useful thing is that it allows you to centralize the attention of WhatsApp, Instagram, etc., on a single screen. The interface is super intuitive, it works very fast, and if you have any questions, the technical support responds immediately.
IA
Ivan A.
03/10/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy to se, But Needs Better Support and Reporting

|Callbell
I like that Callbell allowed usage by different people without adding extra users, which was convenient for our team at different timeframes. The learning curve was really small, making it easy for our team to start using it effectively.

About

Contact

HQ Location:
Paris, Ile-de-France

Social

@CallbellApp

What is Callbell?

Callbell is a communication platform designed to streamline customer support and engagement by integrating various messaging apps into a single interface. The platform allows businesses to connect with their customers through popular messaging services like WhatsApp, Facebook Messenger, Instagram, and Telegram. Callbell offers features such as team collaboration, message automation, and analytics, enabling businesses to efficiently manage customer interactions and improve response times. The service is particularly beneficial for teams looking to centralize their communication channels and enhance customer support capabilities.

Details

Year Founded
2018
Website
www.callbell.eu