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BotPenguin

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29 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2017

Profile Name

Star Rating

22
4
2
0
1

BotPenguin Reviews

Review Filters
Profile Name
Star Rating
22
4
2
0
1
Anad N.
AN
Anad N.
09/17/2025
Validated Reviewer
Verified Current User
Review source: Organic

Customer support is fabulous and the tool is easy to use

The tool is clean and easy to use. I'm using this to manage my Instagram page communication and also the clients who are reaching out to me on WhatsApp, Omnichannel is what i like the most other than their customer support. I came across a few concerns and I reached out to their client team and they have resolved them promptly
Mike H.
MH
Mike H.
09/03/2025
Validated Reviewer
Review source: Organic

Affordable and Powerful with Room for Improvement

I really enjoy the visual layout of BotPenguin for creating chat flows. Setting up was fairly easy, and their timely support on WhatsApp was very helpful. It allows me to create complex solutions easily, including connecting directly to my OpenAI assistance. Additionally, it is an affordable and good value solution compared to other options available.
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
06/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

This product in not ready to market and full of bugs

Their offer seemed really appealing at first, but after only 1 or 2 months of use I noticed that it was not as described

About

Contact

HQ Location:
Chicago, Illinois

Social

@imbotpenguin

What is BotPenguin?

BotPenguin is a platform that specializes in providing AI-powered chatbot solutions designed to enhance customer engagement and streamline communication for businesses. Through its user-friendly interface, BotPenguin allows users to create, customize, and deploy chatbots across various platforms such as websites, Facebook Messenger, and other messaging services. The platform aims to automate customer service interactions, improve response times, and efficiently handle queries and tasks. It offers features such as natural language processing, conversation analytics, and integration options to cater to different business needs.

Details

Year Founded
2017
Website
botpenguin.com