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Blackthorn.io

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306 reviews
  • 4 profiles
  • 7 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

236
56
12
1
1

Blackthorn.io Reviews

Review Filters
Profile Name
Star Rating
236
56
12
1
1
Bailey K.
BK
Bailey K.
04/29/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Fast Support and Reliable for High-Priority Tickets

I like how fast Blackthorn Events is with their support. Even if they don't know the answer immediately, they are quick to respond. I feel like their events platform is very fast and helps with all my tickets, especially when I need to solve high-priority tickets. They solve technical problems whenever I need help with Salesforce, which is crucial for me. I think they have a good platform with high-quality support.
Andrew L.
AL
Andrew L.
Jack-of-All-Trades Marketing Communications Manager
04/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Effortless Setup, Remarkable Integration

I like that Blackthorn Events is very easy to set up each time we want to create a new event. It's also capable of handling extremely complicated tasks, especially with how it integrates with Salesforce and manages payments, etc. The initial setup was pain-free and an easy process. Since then, we haven't had any issues at all, and the integration is seamless. I also appreciate the product's ability to handle complex tasks like restricting who sees certain events and sessions, and features like Pay Later which we use for sponsorships. Over the years, Blackthorn Events has significantly improved as a product and the team has been extremely collaborative with us regarding improving their products, aligning with the latest Salesforce updates.
Akash S.
AS
Akash S.
Service Desk Manager | ITIL Certified | IT Support Operations | Incident & Problem Management | Team Leadership | IT Infrastructure Support
04/26/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

An awesome and beautiful Salesforce event tool!

Hello dear friends! I work as a Service Desk Manager of my company, and it brings me the greatest joy to write this review. We are conducting numerous business events and webinars and I have been using Blackthorn Events to coordinate the attendee handling. The very attractive aspect I like the most is that it is sitting entirely within our Salesforce CRM. My service desk agents are finding it easy to see all the details of the guests, ticketing and payment status all on one window. We do not need to skip and skip in the various software. Registration pages are at their finest charming and professional, and it is running like butter to our users. Should any of the customers have a booking problem, my team is resolving them very quickly, as all data is literally stares at our eyes.

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HQ Location:
New York

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What is Blackthorn.io?

Blackthorn develops Salesforce™ native products for event management, payments, text messaging, and data compliance. We cater to fields like higher education, healthcare, nonprofits, government, and enterprise and aim to foster workplace pride and work-life quality.

Details

Year Founded
2015