Smart CRM

1 review

SmartCRM by Binotel is a CRM system designed for Ukrainian businesses to manage sales, client relationships, and communication processes. It provides a sales funnel to track deals across stages, with tools to monitor progress and outcomes. A centralized client database stores communication history, deal details, and customer needs for comprehensive profiles. Integrated telephony supports call handling, recording, and missed call tracking within the CRM. Task automation generates daily task lists based on deal progress, reducing manual work. Analytics and reports offer insights into sales performance and deal trends. The system integrates with Binotel’s Virtual PBX and over 100 other CRM tools. Setup takes one hour, with support available seven days a week. Pricing starts at 399 UAH/month per user, including a 14-day free trial.

Binotel Virtual PBX

0 reviews

Binotel Virtual PBX is a cloud-based telephony solution designed to revolutionize business communication by unifying all company phone numbers—landline, mobile, and new—into a single, efficient network. Trusted by over 20,000 companies and 200,000 employees, it boasts a 4.8/5 customer rating and helps businesses capture up to 30% more customer contacts through seamless automation and enhanced service quality. At its core, Binotel Virtual PBX stores complete call history, records conversations, and automates workflows to boost employee productivity and customer satisfaction. Key benefits include streamlining employee-client interactions, automating CRM tasks, monitoring call volume and quality, and maintaining consistently high service levels. Top features include: - Personal Account: A centralized dashboard for managing calls, with detailed analytics, call logs, recordings, and missed call tracking. - Call Recording: Automatic recording of all conversations to resolve disputes, train staff, and motivate better performance. - Lost Call Control: A dedicated tab ensures no missed calls go unhandled, potentially increasing sales by 30%. - Multichannel Support: Handle multiple simultaneous calls on one number, eliminating busy signals and maximizing inbound opportunities. - Group Call Routing: Distribute calls across teams for faster responses and reduced chaos. - Bonus CRM Integration: Seamlessly connect with your CRM for auto-opening customer cards, activity history, and automated data transfer. Advanced options in Pro and Enterprise plans add analytics for employee/department performance, browser-based telephony via Chrome plugin, call tracking from ads, IVR menus, and more. Pricing starts at €22/month for Lite (basic features), €40/month for Pro, and €110/month for Enterprise, with free setup, 1-hour connection, 7-day support, and a 1-month money-back guarantee. Binotel empowers smarter sales and superior customer service without the need for complex hardware or programmers.

Binotel LLC

0 reviews

Binotel LLC offers business communication and customer management solutions primarily in Ukraine and Kazakhstan. Its core service is a virtual PBX system that integrates company phone numbers into a single network, handling call routing, recording, and analytics to manage incoming and outgoing communications. Additional products include Smart CRM for automating lead tracking and sales processes, with integrations to Binotel telephony, Nova Poshta, Viber, Telegram, Apix-Drive, Make, and Zapier, plus a public API for custom connections. Other tools encompass call tracking to evaluate advertising performance, online chat for website interactions, and specialized CRM for service industries like salons. The platform supports scalability for various business sizes, focusing on operational efficiency in areas such as retail, hospitality, and professional services.