# Binotel LLC Reviews
**Vendor:** Binotel LLC  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)
## About Binotel LLC
Binotel LLC offers business communication and customer management solutions primarily in Ukraine and Kazakhstan. Its core service is a virtual PBX system that integrates company phone numbers into a single network, handling call routing, recording, and analytics to manage incoming and outgoing communications. Additional products include Smart CRM for automating lead tracking and sales processes, with integrations to Binotel telephony, Nova Poshta, Viber, Telegram, Apix-Drive, Make, and Zapier, plus a public API for custom connections. Other tools encompass call tracking to evaluate advertising performance, online chat for website interactions, and specialized CRM for service industries like salons. The platform supports scalability for various business sizes, focusing on operational efficiency in areas such as retail, hospitality, and professional services.






- [View Binotel LLC pricing details and edition comparison](https://www.g2.com/products/binotel-llc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+03%3A02%3A57+-0500&secure%5Bsession_id%5D=fc9d36c2-c8f7-44f5-92a2-cb8be5d8afd7&secure%5Btoken%5D=88f56e435a116d26f40c5d0962dfae385896f10b874d2e614e698e423805a4f1&format=llm_user)

## Binotel LLC Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

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