Somewhere in their community Discord, [sensitive content hidden] mentioned recently that once a new Bento user sends their first broadcast and sets up a flow/sequence that Bento just clicks and then they become a longtime user of the platform. Well, I decided to put that to the test, because as I was just starting out I was getting a bit frustrated by some of the little things here and there was a small part of me that was worried Bento wouldn't be a good fit. But I pushed through -- largely because of the positive attitudes and helpful culture of their Discord community -- and created a campaign last week with 4 broadcasts (segmented manually from exports from my old platform cause that's still my comfort zone). Then I set up a sequence that could be triggered manually by a power action or someday down the line automatically via a flow on the off chance that a few of the 40 or so clients I sent those broadcasts to converted. Now, a few days later, 3 of them have converted on ARR subscriptions totaling exactly what my Bento subscription annual cost is. And he was right. It clicked. There's something just right about the mix of broadcasts, sequences, and flows in Bento paired with the small touches like being able to send 1-off broadcasts to a single contact if you missed them in your targeting or want to be a bit more high touch. It's just so flexible.
By far the best thing about Bento is the customer service. Email is complicated, so having essentially 1:1 support with the creator of the platform puts it above and beyond other platforms.
Everything you would expect in an email marketing platform is present in Bento. Broadcasting emails, email automation, etc. Once you watch the onboarding videos Bento is easy to use.