I love how intuitive and simple Bento is to use to launch in-app product enablement guides as well as feature announcements. The ability to get super nuanced and personalize various journeys across your user base is very helpful for a multitude of teams — e.g. Implementation teams for personalized onboarding, CSMs driving adoption for certain accounts, and Digital Customer Success/Tech-Touch launching 1:many onboarding and adoption programs. On top of this, the team behind Bento is very customer-centric and has been a pleasure to work with every time I've interacted with any member of the company.

Creating and launching guides is super fast and easy. Notifications give us a sense of how well users are doing in our onboarding process.