The easy of use of Author-it for people that have little understanding of writing and publication. For example we have a mechanic from our assembly line writing assembly instructions. I take him only four sessions of approximately 2 hours and he was up and running. It took me as an experience Author-it user approximately one week to setup the work environment, templates and publication process so that it was easy to use for non-experienced-writers. It is easy to create user-groups and limit what every user sees when working with Author-it. We have roles for Operator Manuals, Marketing Information and Factory Instructions.

professional tool for content management. very skilled support and easy to use

Heather :-) and the whole team also in Europe. Always helpful and friendly. Author-it with Localise is a powerful Single-Source-Publishing software for all our belongings: Creating Help systems and pdf documentation, importing Release Notes from word and creating an extra help system for Release Notes, Preparing translations into several languages with localise and exporting them to/importing them from out Translation Memory System and monitoring the statuses by using release states. Because we are specialised ware documentation we especially like the object-oriented workflow as it is also in development tools. Also that the data is hold in SQL makes the work effective and helps to quickly find existing content and last but not least makes data backup easy. Teamwork is also great because of the object-oriented workflow. It is great that Paul Trotter is back!