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Artera

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4.8 out of 5 stars
101 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.8
#1 in 2 categories
Grid® leader
Serving customers since
2015
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Artera

101 reviews

Artera is the trusted communication platform that connects patients to healthcare organizations via text, phone, email, and live-chat.

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Artera Reviews

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Star Rating
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9
2
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0
betty L.
BL
betty L.
Specialty Referral Coordinator at SAC Health | Patient Care, Medical Assistance
02/13/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient Patient Communication, Needs More Workflow Features

|Artera
I find Artera very helpful for patient communication, particularly for appointment reminders and referral updates. The texting feature improves response time and reduces missed appointments. I like how easy it is to connect with patients through text, which saves time, improves response rates, and keeps patients informed and prepared for their appointments and referrals. I also appreciate how it helps our team manage a high volume of patient communication while keeping everything organized and documented. It reduces phone calls and makes follow-up and coordination much easier.
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
02/13/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Pro Artera

|Artera
You can send mass texts at once with selecting a time in future of when to send, and it is easily to use.
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
02/13/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy Self-Edits, But Too Many Clicks for Updates

|Artera
That we are able to make edits on our own

About

Contact

HQ Location:
Santa Barbara, US

Social

@Artera_io

What is Artera?

Artera strengthens how healthcare providers communicate and care for patients. We pair a secure agentic platform with dedicated AI Service Squads to solve urgent workflows from day one, including voice AI agents for scheduling, intake, referrals, payments, and care gaps. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Provider Customers 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Provider Customers

Details

Year Founded
2015
Website
artera.io